Wonderful response time from making the call (when wife had a cold shower, getting ready for work…not good) to getting a new commercial grade, water heater installed literally within a couple of hours! Mike did a fantastic job of letting us know when he’d arrive, then completed the install with a short course on how it worked. Great friendly, knowledgeable and professionalism displayed throughout the short process, and he was careful not to track snow in, and cleaned up before leaving. He is a credit to the company, and we couldn’t be happier and will recommend Countryside to anyone who will listen. They are my plumbing “guys”.