I called on Friday afternoon thinking I would be on a list much like my hair cut list. To my surprise, I was offered a Monday afternoon time slot. Brooks showed up shortly after 1 and diagnosed and fixed my problem quickly. Gave the air conditioning unit a check up, fixed what needed to be fixed quickly and professionally. Very pleased with the friendliness of the two staff members who helped me and I felt like his explanation of what was wrong was honest and fully explained in a way I could understand it. I will not hesitate to call on them again when the need arises. Awesome company!!!