Matt worked nonstop from the time he got here until our new furnace and AC was installed. He was here at 7am (less than 24 hours after our first call) to start the install process. He was considerate and respectful and made sure none of our hardwood floors got damaged in the process. When he was done he went through the new system with us. He seemed to be very proficient and know exactly what he was doing. From the time of our first call until we had a new system installed was just over 24 hours. Very quick service!