Wonderful seasonal tune-up
Brooks of Countryside Heating and Cooling Solutions provided the usual high level of service I have come to expect from Countryside Heating and Cooling Solutions. He was thorough with his inspection, finding one component in need of replacement and he asked great questions about the performance of my furnace. I appreciate the care and professionalism.
MORE THAN ASKED FOR!
Timely, same day service. Mike handled the problem, added a better filter at no charge, instructed on unknown, partially closed flues. Complete personal service.
Countryside Fall Service Tune Up
Mike arrived promptly and was very respectful of our home. He did a fine job of inspecting our furnace and utility room. He mentioned a few extra things that he and his company could work on. I can’t thank him enough for the work he has done and his professionalism. If you are using anyone other than Countryside Heating and Cooling Solutions, your making a mistake.
Great Service All Around!
From the first phone call, through install of new furnace and air conditioner, everyone from this company was great to work with.
Fast reply!!! Serviceman ready to go!!! Informative!!! Helping me understand the age of my cooling/heating system, calibre of it, and gave me knowledge for future attention. Relief given to me! Thank You Countryside!!!
Super fast, efficient service!
Tony arrived in a matter of minutes and got our old 2003 AC back up and running on a 100F+ heat index day. Thank you!
AC broken and fixed in 4 hours!
Maggie and Tony are ridiculously awesome! This morning I had no cold air. I called Maggie and by 1pm Tony had my house cooling. GREAT SERVICE! THANK YOU!!
Excellent Run Business!
Starting with Maggie & Jason in the office handling scheduling and sales quotes/information, to service by Jacob and new installation by Matt and Cody. I was very impressed by the teams knowledge, attention to detail, and their desire to make the customer experience smooth and enjoyable. A well oiled service focused operation with great employees!
Punctual, Great Service, Great Price – Would definitely recommend!
Great Customer Service!
I am very happy with the customer service at Countryside Heating & Cooling. I saw the trucks out front and it reminded me that I needed to set up service. I called and Maggie said that she could get me in the same day. Later, she called me to let me know that Ben would be servicing my A/C & Furnace. Ben was very professional & friendly, he checked everything thoroughly and kept his worksite clean. He explained that my blowers capacitor needed to be replaced. He had the part in his truck and quickly & efficiently replaced it. I am so happy that I saw their trucks outside! I will have them service my unit every year!
Solution System Installation Success!
Technicians were professional and knowledgeable. They did not leave until systems were tuned and running. Very good experience!
Tony was here this morning to do the annual checkup of our air conditioning system. I wanted to say we’ve been using Countryside now for a couple of years since we moved here. This business is absolutely a class act. The quality of the work and the quality of the people and just how professional and personal everyone we’ve encountered with the business. We are very impressed. Thank you so much!
Countryside did exactly what they promised, when they promised, and for the price they promised. They even supplied a temporary solution to my problem until they could solve it permanently.
Countryside and their team bent over backwards to help us during our air conditioning crisis. We will continue to use Countryside for years to come.
Great Company to Work With!
I have nothing but good things to say about this company. Fast service, knowledgeable and friendly staff. When installing new equipment, staff was very professional and did an excellent job. Going above and beyond to answer any questions and ensure there was open communication. Well done, Countryside!
Always extremely polite and goes above and beyond.
Great People and Service
Nice to have a local company you can trust, with great prices. I had received a quote from a larger company for the same service and they wanted twice the price.
Great Service, Very Thorough, Was Pleased with how he explained your service plan.
This is the first time we used your service and decided to make you our primary provider for heating and air conditioning. That says it all.
My AC went out during this early season heat wave where it’s been in the 90’s all week. I called and they sent someone over right away. No waiting days or weeks for someone to stop by. They even had the part already on hand that was needed for the fix and had my AC working again within an hour of arriving to work on it. Just amazing and the cost of the service and repair was more than fair. 100% would use their services again.
Very professional and helpful from the initial phone call all the way through to the final repair. Associate on the phone was helpful with getting us on the schedule, both repair techs were friendly and knowledgeable. Thank you for such fantastic service!
Great Service, Great Installers
The process was quick and easy. Countryside got us portable AC units until ours could be fixed. The installers were wonderful!
Wonderful Service, Great Price and Super Professional Employee.
Water leaking from cooling portion of furnace, found the problem and fixed it quickly.
All of the employees were very professional and did a terrific job. I couldn’t be more comfortable and pleased. Thank you so much…
1 year ago we put a new heating/AC system in the house. From the very beginning the crew at Countryside has been there when we needed them. Strongly recommend if you are looking for a new AC or Furnace. Please give them a chance to earn your business.
Great Service and Very Professional!
Brooks was on time, professional and did an excellent and thorough job. We will be using Countryside again, thank you so much!
Mike was professional and took the time to educate me about a/c maintenance. Great prices and people!
Amazing Service on our A/C!
Our A/C quit on the hottest day of the year. Maggie had Ben come out right away and he was able to get it running quickly. So appreciative of the good service we always get!
I was told by a competitor that I needed a new central Air Conditioner. Mike came out and repaired a few wires, removed 2 mouse nests, cleaned and tested my AC and less than 3 hours was up and running much better than before. I am very happy with the work they performed and the price. Thank you Countryside Heating!!
Brooks is always personable, friendly and knowledgeable. He explains what he’s doing and why. He interacts with me with respect and a bit of humor too – both very appreciated. I love Countryside for their prices, their expertise and their service!
Air Conditioning Call
Tony did all he could to investigate my problem and figure out solutions. He even crawled in a crawl space under the cabin which is not easy or fun! Thank you, Tony!
Amazing Customer Service!
Brooks was incredibly helpful today. He came out to assess our air conditioner system and was very knowledgeable about the parts and product. Although it was not something that could be fixed today (not his or Countryside’s fault), we are pleased with the prompt service. Highly recommend Brooks and the Countryside team.
Brooks came out to fix our AC on the first day of a heat wave, and he could not have been nicer and more professional. For it being an emergency call and stressful situation, we were laughing a lot!
Awesome Service at a Fantastic Price!
I was very pleased with the device that was provided from the beginning of my initial call to the end of the service. Great communication and Ben and Maggie were great to work with.
Impressed with his explanation and research of our account.
Technician was prompt and appeared efficient. Explained what he was doing and had researched past maintenance calls so he knew what to expect and look for. I was happy with his thoroughness and advanced research of past services rendered.
New AC Installed
Once again, Countryside hits us out of the park in my household with quality products, exceptional service, and truly genuine customer care. From the initial phone call to the completed install – everything that Countryside stated about the process was honored to a tee. ((SPECIAL NOTE TO POTENTIAL CUSTOMERS OF COUNTRYSIDE HEATING AND COOLING)) Folks, if you are at all concerned with getting the job done right, the proper equipment installed by a clean cut caring installer, you have to call Countryside. A few months back, Countryside installed my new furnace as well as my new ductwork. Just like I did with the last experience, I will emphatically state that as an old man and a retired carpenter who is somewhat hard to please, if you use this company you will not be disappointed. They really do good work and the installers Jacob and Cody were great! Thanks again. I will not use another company.
I can’t thank Brooks and Countryside Heating and Cooling Solutions enough for all they do. Brooks showed up at exactly the time my service was scheduled for. He was straight forward with everything, even out of pocket cost (No BS). I can’t thank him enough on how he explained to me that doing so little on my part (filters, filters, filters) would help me out in the long run. Again, thank you Brooks for all you do and have done!
Mike suggested replacing a part on my 10 year old AC that wasn’t testing 100 percent. I said go ahead, that’s why your out and I trust your opinion. Don’t need an emergency call on a HOT DAY, have been there before and YES Maggie somehow fits you in…
INCREDIBLE RESPONSE TIME and Outstanding Customer Service!!!
I would definitely recommend Countryside! Very knowledgeable and so informative. He even cleaned up from my cooling line completely defrosting and there was water near my furnace in the basement! That was incredible customer service!
As always the Countryside staff is great at communicating, from the given time frame for our maintenance to the follow-up call minutes before our Terrific Tech Tony’s arrival. Tony delivered the prompt courteous service we’ve gotten used to from Countryside. We appreciate you keeping us comfortable year round!
Great – Fast – On Time Service
Brooks did an excellent job with my annual AC check. He not only walked down and cleaned every part of the system, but he showed me how my multiple thermostats need to be configured to best balance the houses cooling while minimizing costs. He made me aware of the aging components of the system, such that it’s not a shock in the next two years when there is a need to invest hundreds of dollars. Felt like more of a partnership, than a transaction. This is the second year in a row with Brooks, I appreciate the consistency.
Always good and reliable.
I trust the person who comes. He was competent and thorough.
New HVAC system install
Matt and crew’s installation was absolutely fantastic and very professionally installed. I am very pleased with their workmanship. Also very polite and most important to my wife, they cleaned up after themselves at all times. They are a great asset to your company.
Brooks did a great job, as all of your people have done in the past. We have retained your excellent service for quite a few years. Keep up the good work.
The spring maintenance and inspection was just completed on my air conditioning unit. I rely on the team at Countryside Heating and Cooling to keep my equipment well-maintained so I can avoid problems down the road.
Tony: Captain Reliable
Tony has bailed me out too many times to count. Friendly, efficient and competent.
Excellent service and very affordable!
Brooks was wonderful! He was very kind and did an excellent job keeping me updated on what he had found and what he was doing. Countryside as a whole was very timely and wonderful to work with. I will absolutely use them for any future needs!
Great Customer Service and Great Price as well!
Overall great customer service. I had an issue with a clogged drain line and the tech was able to fix the problem quickly and recharged the A/C unit. Every time I’ve used this company I’ve had nothing but a great experience! Would definitely recommend them for any HVAC service needs!
I have worked with Countryside for a few years now, and I have been incredibly pleased with their work!
They didn’t try to oversell me when I had to have my heating and air conditioning replaced and they always offered reasonably priced options during repairs. Everyone that works there is friendly and knowledgeable! I HIGHLY recommend this company for all of your needs!
Quality service and reasonable!
I had Countryside Heating and Cooling Solutions come out to clean and inspect my gas fireplace! They did a fantastic job! Maggie was extremely friendly and helpful when I booked my appointment. Ben did a fantastic job inspecting and cleaning my fireplace! Excellent, friendly service! I highly recommend Countryside Heating and Cooling Solutions!
Matt worked nonstop from the time he got here until our new furnace and AC was installed. He was here at 7am (less than 24 hours after our first call) to start the install process. He was considerate and respectful and made sure none of our hardwood floors got damaged in the process. When he was done he went through the new system with us. He seemed to be very proficient and know exactly what he was doing. From the time of our first call until we had a new system installed was just over 24 hours. Very quick service!
They were quick to respond and called back.
They did exactly what they said they would do. I was very impressed. This is how a business should be run and how customer service should work. The service technician, Mike, was very knowledgeable and honest. He knew what he was doing. Thank you so much.
Great Customer Service
From scheduling with Maggie, to the service call from Brooks, Countryside Heating & Cooling provided friendly, outstanding customer service! I very much appreciated the 2-hour service window (vs an all-day window); Brooks’ explanation of the situation; and the options he provided to fix the problem vs. selling me an over-the-top solution. For it being my first time using this company, I couldn’t be more pleased with them.
Fantastic, consistently reliable service for three decades!
Brooks is extremely knowledgeable and personable. He listens to the customer and answers questions. He takes the extra strep to make sure the system works.
Countryside, is the best company starting with Maggie and to the Crew that helped get us back to warmth and comfort.
They are a company that does what they say with no extra hidden cost. This project was a difficult one but the crew came through FAST. Thank you and I will recommend this company over and over.
Brooks was friendly, personable, and professional.
I’ve used Countryside several times now and I’m always impressed with their high level of customer service. Maggie is always wonderful to speak with when calling and scheduling and the technicians that have come to our home are always willing to take time to explain things thoroughly. I highly recommend Countryside!
Super knowledgeable, next day service!
Our furnace was extremely difficult to remove, the 2 guys were here when they said they would be and removed the old installed the new all before noon, no mess, friendly knowledgeable. I do want to say I never felt pressured to make a decision had plenty of choices…great, great company
I have put off getting our ducts and vents cleaned for years (not sure why). This company has serviced our furnace in the past and I’ve been very happy so opted to have them come and provide this service. The technician was prompt and polite, answered any questions I had and did a very thorough cleaning. As always, very impressed. Will be a repeat customer.
I am a repeat customer with Countryside for a reason; they perform quality work with quality customer service.
In every interaction, from scheduling with Maggie to all the service techs, I know I’m getting the best possible service. Mike was extremely thorough in his inspection and repair estimate today. He explained the best option and responded quickly with a plan I needed to do the job right.
Awesome and Proactive Service!
Tony came out to clean and tune-up my furnace and water heater. He noticed that my gas fireplace looked a little dirty (thick film on glass). I had never thought to have it tuned up so he was able to do so. It looks amazing! Plus MORE importantly he discovered that the safety value was stuck and needed to be repaired. It basically meant that if the pilot light went out the gas would continue to flow! I’ve used Countryside for years now and they are completely trustworthy (after a few dealings with not so trustworthy competitors). Thank you!
Mike was excellent. He came out promptly, did a thorough review of my furnace, gave me a complete breakdown of what needed to be fixed and the costs involved. No pressure at all! He fixed everything I requested in a timely manner and answered all my questions. Finally, I would definitely advise signing up for their service plan. You need to have your furnace and A/C units examined every year anyway. Their service plan discounts those services, plus if anything breaks, you get preferential treatment and a discount on services and parts. WORTH IT!
I loved the honesty and how simple it was…
I originally just wanted a second opinion. I ended up buying a new furnace from them and leaving my previous provider after 12 years.
On a scale of 1-10, Countryside gets a 57!
Great job, great attention to detail, great installers, great attitudes, clean cut trustworthy demeanor. Their many 5 star reviews are deserved as far as I am concerned!
Countryside is dependable and gets the job done right the first time.
The technicians are well trained, clean up after themselves and are very polite and friendly. Maggie in the office gets it all done. Very organized, helpful and customer service oriented.
Very helpful in explaining what was wrong.
Explained pricing and maintenance program options. Did not push an agenda. Very accommodating for a first time homeowner who needs all the help with home maintenance they can get!
Above and Beyond
Every company should have an employee that goes above and beyond the expectations for their customers. Mike is that employee. Mike didn’t leave until he made sure my family was taken care of. I know we have chosen the right company. Thank you so much.
Love this company!
We have worked with them for years and have never been disappointed.
I am very pleased with the service I received…from the initial phone call to the end result. Mike was very pleasant and knowledgeable. I will definitely call them again.
Annual Fall Furnace Check
Excellent service, as usual. Tony was great. Appreciated that he followed CDC guidelines.
Matt showed up on time and completed the job! The job had some challenges, but he worked hard and got through it! Great job overall.
Wonderful service with clear explanations of what was being done and updates on pricing. Very friendly serviceman (Brooks). Extremely comfortable having him in our home in the middle of this pandemic. All protocols were followed. Definitely would have him back again.
We can always count on the staff at Countryside to take care of our heating and cooling equipment!
Always on time, knowledgeable staff, always clean up if necessary due to the work they are doing at our home! We had Countryside install air purifiers on our 2 furnaces! Looking forward to CLEANER AIR IN OUR HOME, ESPECIALLY THIS WINTER!
-Deb and Don B.
What a great staff… From the office to field! Everyone works to fix our problem or satisfy our needs. You have earned our customer loyalty. Thank you.
Countryside Heating and Cooling truly understands what it means to be a “service business”. The business is incredibly well organized and the employees are both competent and personable.
We have always gotten the most thorough maintenance checkups for our furnace from Countryside Heating and Cooling. Technicians are knowledgeable, courteous and respectful of property.
Thank you to Matt for the superb job installing my new water heater! Now I can relax knowing it will be working for a long, long time. Thank you to Maggie for making it all come together smoothly. The excellent communication throughout entire process is so very much appreciated! 😊
After experiencing another company in the past, I chose to read reviews and found Countryside Heating & Cooling Solutions. After speaking with everyone from reception to owners to Matt & Max (the great installers) I found someone finally to write a review about. This was a great experience from start to completion. As a retired master carpenter I know good work, & as a Kermagan I know good customer service. This company hands down was the best I have ever dealt with…One up on ya Countryside! Great Job!!!👍new duct work furnace and ac.
Knowledgeable, efficient, courteous team.
We are very satisfied with our decision to contract Countryside Heating and Cooling to replace our old furnace and air conditioner. The price was good and the installation process was handled in an efficient and careful way. The installation team was respectful as far as wearing masks in our presence and took care when moving the equipment in and out of our house. They were punctual and finished the job in one day.
We’ve had Countryside on our side for years; they just keep providing excellent technicians and service to our household, they’re pleasant to work with, prompt, and trustworthy. We give them our highest recommendations!! Maggie took care of all of our scheduling/installation needs and Matt and the other installers were fantastic on the day of the install. Love the new system
-Matt and Paula
Great customer sevice, honest and very knowledgeable technicians. Couldn’t be happier.
Most friendly and informative HVAC tech in years!
Brooks was very friendly and took the time to explain the new thermostat settings. Making the AC system run more efficiently and save us money. Very thorough and passionate about his job.
The team at Countryside is awesome. Every aspect starting with helping us figure out the best furnance & air conditioner for our 100 year old home. The team installing did exceptional work. They were on time, professional, and very competent. They took the time to instruct my husband on how to use all the new equipment. I would definitely hire them again!
Tony is amazing!
I had to find a quick HVAC contact for a house inspection and immediately had great customer service with scheduling. Tony the technician was on time and extremely thorough in his inspection for our specific asks on the house. Whether we choose this house or another one, we know we found our new HVAC company!
-The Back 9
Excellent service as usual!
Tony & Everett did a fine job with the work at my house. I realize all “Excellent’s” may look odd but it is the truth.
Truly a standout HVAC contractor!
I highly recommend the entire team! We have been working with Countryside for three years and I have collaborated with at least six team members and have yet to be disappointed, even the smallest bit. Countryside is a team you can trust to be fair, on time, affordable and very professional. Thank you guys!
I called on Friday afternoon thinking I would be on a list much like my hair cut list. To my surprise, I was offered a Monday afternoon time slot. Brooks showed up shortly after 1 and diagnosed and fixed my problem quickly. Gave the air conditioning unit a check up, fixed what needed to be fixed quickly and professionally. Very pleased with the friendliness of the two staff members who helped me and I felt like his explanation of what was wrong was honest and fully explained in a way I could understand it. I will not hesitate to call on them again when the need arises. Awesome company!!!
Saved the day!!!
Called at 3pm and Mike was able to make it out the same day. He quickly assessed the problem and fixed it. I was given detailed information and instructions on my service. Very happy with my overall experience!
Always good service with Countryside!!!
Helpful, dependable & thorough.
Called them today and within 30 mins they had a Tech (Tony) at my house and was able to repair my AC unit in a timely matter. A+ customer service. Will recommend and use them in the future!
Thanks for the quick service that you provided. I appreciate the same day service. It’s something that I could not get from anybody else that I called. Mike did it terrific job And is very patient in dealing with the insurance company. I will definitely use you in the future for all my heating and cooling needs.
Very satisfied with prompt repair!
Found my AC was not working July 4th 2 pm. My wife has breathing issues when high humidity and heat. Needed to repair promptly. Called Countryside because have used them before and are near me. Talked to Mike and he was pretty sure he knew what the problem was and had the part. Arrived in about a half hour on a holiday and completed the repair in an hour or so. He also tested the AC performance which checked good. There was extra charge for emergency service but well worth it during heat wave and holiday. Couldn’t be more satisfied.
Quick response on a Sunday, fast to diagnose issue and correct it.
Glad I️ choose the maintenance program, it’s already paid for itself!
Friendly and very respectful of Social Distancing.
Seemed thorough and explained issues in an understandable manner. Very satisfied with the maintenance service contract and provided service.
Super Service Once Again!!!
Tony is A-1 supreme! Best darn HVAC technician in the world!
As always, the Countryside Team, went above and beyond with communication, top notch service, expertise and a friendly demeanor. We are very grateful to have our system keeping us cool once again.
Service is always great! I have been dealing with them for over 20 years.
They spot potential problems and offers solutions so I don’t have to call them in the middle of the night. I really appreciate the service – in the past they have always been very helpful and true to what they said they needed to do to make my home comfortable.
Thank you for service with a Smile!!!
Today was a great experience with Brooks, he was professional and courteous. He shared some maintenance concerns and products that you offer but was not pushy.
Safe, fast, did the job
Always impressed with Countryside’s service. The people who show up are courteous, safe (wore a mask) and know their product. They are fast, clean and efficient.
-Cynthia and Peter A.
I always appreciate the professionalism and expertise of the service experts at Countryside Heating and Cooling. In this moment of COVID-19 in addition to the professionalism generally displayed I appreciate that Tony arrived prepared with the PPE (mask and gloves) necessary to enter my home with the utmost safety in mind. Thank you so much for the awareness and the high level of responsibility.
Trust this company and wanted to support during pandemic as we are away.
Knowledgeable, friendly and courteous technicians that go above and beyond for their customers!
Great service; awesome tech!
Just moved in and wanted to make sure everything was working properly. Got in on the $79 tune up special. Great value; great service. Highly recommend.
Wouldn’t take my business to anyone else!
Countryside Heating & Cooling came to my rescue years ago when my air conditioner caught fire over the 4th of July. They were the only company that even answered their phone. I’ve been a customer ever since. Making appointments is easy. Everyone on their staff is friendly and professional. They treat me and my home with respect. And in this time of social distancing, they’ve stepped up their game wearing protective gear to keep everyone safe. If you don’t do business with them, you should.
I really like the bi-annual service checkup. It lets me know my system is ready for the summer and winter.
Always great service!
The Countryside staff is always very professional and friendly. As an added bonus, they are always on time – no missed appointments or waiting all day for them.
Countryside does great work and they stand behind it. We recently had a new furnace installed but had some leakage underneath. Mike came out, fixed things up, and didn’t charge since it was a fresh install.
-Mike and Stacy C.
Fast service! Good people.
Good recommendation from my neighbor. It was great to be able to reach a live person right away after hours. Called them Sunday night about water heater that went out. They were here the very next morning to replace. Did a routine maintenance and cleaning on my a/c unit as well. Nice people.
Countryside is great!
Mike from Countryside does a great job. He’s efficient, professional and I trust him. I also appreciated how the company takes social distancing seriously. Mike wore a mask and gloves when he was in our house and was very aware of out overall safety when he was here. Well done!
Humidifier and Air Exchange Service Visit
We are very pleased with the professionalism, expertise, and quality of the services and products installed. A++
I discovered my furnace was not working appropriately and contacted Countryside Heating and Cooling Solutions to service it. It was determined the furnace overheated and died, after 23 years of service. This occurred on some of the coldest days and nights of the winter season. Countryside was able to come out and inspect and diagnose the furnace quickly. They provided space heaters and a quote, with options, just as fast. The service charge was rescinded. A new furnace and air conditioner was installed the next day. I was walked through the system’s operation by the installers. I have been happy with the new HVAC system and service. The process was as easily executed as I could have asked for. Countryside made me aware of discounts and rebates offered. They also provided financing facilitation and took care of the warranty and rebates inquiry. Thank you.
So happy you are a local business. We have worked with your group for 20 years and will continue to do so!
Knowledgeable staff, prompt service. They care!
The whole experience with Countryside Heating & Cooling Solutions is better than any other place I’ve dealt with.
From friendly customer service down to timely and reliable service. Thanks for getting our NEW furnace up and running in less than 1/2 a day.
Having Countryside is key to keeping my families business running.
We have been customers of Countryside for many years and they have always done a great job.
We had an unexpected failure of our old water heater. Countryside was able to replace it within 24 hours with an optimally scaled new heater having all of the latest technical advantages. Brooks and Matthew did a great job on the installation, which included some unanticipated venting issues. They were friendly, neat and professional and took care of everything to our satisfaction.
I love the reliability.
I always receive excellent service from this company. From setting up the appointment to completing the work, all their staff is very friendly and prompt. Today the technician arrived on time, diagnosed the problem, explained my options, and was able to fix it on the spot.
My experience was positive on every level: professional, accommodating and my service person left the house neat and clean. I would not hesitate to recommend them!
Rated highly for responsiveness, punctuality, value and quality!
We want to thank Mike for his outstanding service. He was on time, very pleasant and professional. Excellent communication on what exactly was happening with our humidifier and what needed to be done. We are so glad we signed up for the maintenance program. One less thing to think about with home maintenance. Thank You
Great, friendly service!!
The service from Countryside was great. The technician was friendly and did a great job. I appreciate that Countryside is willing to work with me. I called three other HVAC companies, and they didn’t even have the courtesy to call back.
Countryside is the best.
Tony is the man! He has serviced our HVAC equipment for years and it is always a pleasure to see him. Tony approaches his work with diligence, professionalism and is basically just a really nice guy. We had an emergency furnace repair and the entire Countryside team jumped into action and resolved the problem in record time. If I could rate my experience with 6 stars, I would. Countryside is supreme!
Excellent work and customer service!
Everyone I’ve worked with or talked to was so accommodating, helpful, and honest. Very happy with our new furnace and water heater. Thanks so much!
Couldn’t be happier with the overall service from Countryside. They will be my first call for heating and air issues moving forward, which shouldn’t be for a long time thanks to them. I know we probably goofed up Matt’s plans on a Saturday, but he came over with a smile on his face to try and get things going.
Nick was GREAT as usual, it’s what we expect from Countryside, and they deliver every time.
We very much appreciate Nick and the service he continually provides to our home. While we don’t have a lot of issues, Nick and Maggie always see to it that we get cared for. This is probably our best relationship with an outside provider; they are honest, fair, and genuine. Thanks!!
-Matt and Paula W.
I trust Tony.
Tony has performed a furnace and A/C work at my house in the past. Today was the 1st ever service call on my hot water heater. He quickly replaced the bad pressure valve and then did the furnace maintenance too. I was pleased that both jobs were completed in one visit.
Great service and product!
I’ve been a customer for 14 years. I recently had to replace and upgrade my furnace, air conditioner and humidifier. Everything is so much smaller and runs quieter than the previous systems! All were top for energy ratings so in time I will see a change on my energy bills! Every service tech and office personnel have been nothing but helpful and patient with me in making my decision of information to review which honestly didn’t mean much to me until I asked questions and they helped me to understand things better! They offer units in price ranges of best, better, good and budget. I was thrilled to learn that the “best” was indeed in my price range!! Their prices were much lower than others! I’m glad I am able to continue doing business with them!
Local established company – great people.
Positive first impression- a person answered the phone- not a machine. Same day service to get old ac working – and we were a first-time customer! We knew we needed to replace 25-year-old system. Was given a nice estimate with tons of options, discounts, and rebates. Installed a new furnace/ac system. Techs, owners, office staff all great people. Follow-through is awesome- they sent in the warranties and submitted the rebates. How cool is that in our busy lives!
Late Friday night, Memorial Day weekend, 50 year old furnace not starting. Called 3 furnace places. Only a technician from Countryside called back. Wanted to make sure I understood it would be a higher charge for after-hours work. He was in the home within an hour of the callback. Pilot light was out. The young man figured it out and took time to explain so I could light it next time. Perfect! [the gas company had an appointment available 1 week later].
We are very pleased with the Countryside annual maintenance program.
Adam did a great job of servicing our two furnaces, explaining the seasonal nuances of our system, and making some suggestions to help us run the system more economically. He is very easy to work with and knew exactly what to do!
Top notch business and crew! Fair prices and quality products. I was most impressed with the encounters I had with not only the owner, Jason but with Maggie and the installers; Matt and Adam. Adam and Matt were personable and knowledgable. They made sure I understood how to operate my new AC and furnace. I took the time to walk me through the new thermostat which is like a mini iPad. I almost went with a competitive brand and decided on the Bryant because I felt comfortable that I was getting a better value and a superior product. I will recommend them to anyone who is interested in a new furnace or AC.
Great staff, great service, great product.
The front office was fantastic, with the stress of our AC unit going out in the hottest part of the summer I believe it was Maggie that made me laugh and had someone out that day. Everything was done as they said it would be on time and done like a pro. I was bugging Jason with questions as I thought of them and he was very quick to get back to me with all the answers. The installers showed up exactly at the time they said they would and took great pride in doing the job like a pro. The Bryant product is quiet and very effective. Overall I couldn’t be happier with any part of my whole experience. Great value in the product and phenomenal service from Countryside.
I found everyone I interacted with at Countryside to be personable, knowledgeable, honest, quick to respond, and they kept their work area neat and clean. An overall excellent value.
Everyone we worked with at Countryside did a great job. When you have problems with your furnace is below zero temperatures you want it fixed right as soon as possible. Jason and his group fixed our problem and installed new equipment very quickly. Thanks!
Professional replacement install
The installation team (Adam & Jacob) was very professional. They explained what they were doing, why, and the benefit to me. I would recommend this team for any HVAC job. The Bryant furnace is much quieter than the original unit. I can hardly hear it running.
New system installation
Out with the 30 year old ‘woofer’ that knew it’s days were up in the last week and decided not to light up half the time. In with the new quiet system that can’t hardly hear.
Excellent customer service
It was the time of year when everyone needed a new AC unit. Countryside gave me a portable AC unit to use until my install date. They were great!
Service – above and beyond!
This team goes above and beyond for their customers! Not only did their price come in at a fair price point (well below another local Bryant dealer), they offer loaner portable AC units if there is any wait in getting your new unit installed. They were willing to educate me as to the ins and outs of the system, were on time and considerate, and did a fantastic job. Their office manager was phenomenal each time I called. I can’t say enough good things!
Just had a new cooling and heating system installed. It was a pleasure working with Jason and his crew. Nick and his crew were punctual, courteous, clean, well mannered and professional. Price, quality, and timing was perfect. And a pretty impressive office lady too.
Excellent service from beginning to end
Outstanding service from start to finish. Maggie in the office was extremely knowledgeable and responsive to my questions including general company information, process, scheduling and follow-up. Lance provided personal, extensive information and guidance on my product selection and a prompt quote with fair pricing. And he offered quick solution to a change in preference midway through the process. Matt and Jacob did an excellent job installing the unit both inside and outside. They arrived promptly, were courteous and responsive to questions, were knowledgeable, and did neat, quality work. Thank you to this A-team for the great service. I was referred to Countryside Heating and Cooling from a friend who had a similarly positive experience and I would recommend them to others as well.
They are the best. Very accommodating to all my heating and air conditioning needs.
I was also impressed on how clean the area was when they were finished.
Quick and easy! Great system for a great price!
Upgraded our 18 year old system due to A/C failure. New system looks great, is very quiet, and is so much more efficient. Process from beginning to end was easy. Very knowledgeable staff and installers.
Best customer service!
I will be a customer for life. They really put the customer first.
Tony just stopped by for my A/C check up and I can feel a big difference already!! I am so happy Maggie told me about the Countryside Secured Service!! It has rescued me more than once PLUS I know my furnace and A/C are always being checked over by the BEST in the industry!! Thanks Maggie for always being such a pleasure to talk to and working with my crazy schedule!!
Longevity of employees says a lot about a company…Adam and Tony have served us well!
We have used Countryside and their services for repairs, maintenance, new equipment and remodeling projects. For the past 15-20 years we have found them knowledgeable, professional, prompt and courteous.
The gal who answers the phones made a great first impression of this company.
She is so cheerful and wonderful to talk too! Adam, the technician, came out to do an estimate for a gas line installation. He was on time, very nice, professional and knowledgeable guy. Very nice company to work with!
My second experience with this company was just as good as the first.
Great communication, great work, very satisfied customer!
We’ve always had good luck with Countryside for both furnace installation and yearly maintenance.
I HIGHLY recommend Countryside! I love working with smaller companies who genuinely care about their clients.
Adam was very friendly and professional! He didn’t try to oversell products but gave me great advice on what I need to do in the future for my older furnace.
Best in the business!
Countryside is the best in the business. Professional, prompt, efficient and friendly! Nick arrived on time and got the job done in a timely, professional fashion.
-Paige Von B.
Humble guys, easy to work with. Maggie very nice to schedule with.
Needed a complete furnace/AC replacement. Received good pricing. Arrived on time, did a nice job, very tidy guys.
Truly honest, perseverance local service.
Mike was truly hands down awesome to work with. He not only did the services we requested in the beginning but even additional tasks/services we requested at the last minute without a bother. He also went above and beyond doing additional checks just to keep us in the loop and what to look out for down the road(not trying to sell us stuff to sell, genuinely looking out for the customer). Mike is honest and really cares about his customers to make sure they have the knowledge at their hands to make good decisions. I will definitely being using this company again and hope I get Mike again for future services!
-Matt and Chelsea K.
Great service, very friendly!
We’re new to the area, took a chance on Countryside Heating & Cooling Solutions after a google search. We got lucky, Nick was very pleasant to talk with. He cleaned & winterized our furnace. Even getting rid of a bunch of bees in there. He gave us information about the services they offer. He wasn’t pushy about them at all. Very reasonable rates.
Excellent, courteous and professional AC install
Lance came to look things over and talked through options. The quote arrived 2 hours later. Selected options online and easily schedule install by phone. Mike, Jacob, and Ron arrived promptly and knocked out the job. Maggie easily answered all the office/paperwork questions. Easy to deal with both online and on the phone. Thank you for such a smooth experience and making our home comfortable again.
I simply cannot express in words how impressed I was with Mike from the moment he arrived(on time), till the moment he left. All throughout the install, he was professional and courteous! He explained in great detail the process of the install and went through the entire system with me answering all my questions in great detail. I read great reviews about this company, but Mike and Countryside exceeded my expectations!
-Tammi and Angle H.
We purchased a new furnace on Tuesday and it was installed on Wednesday at a competitive price. I am very satisfied. Matt and Adam did a very professional installation. I highly recommend Countryside.
The communication with Tony was second to none!!
Went over all my options and you could really tell that he was not trying to sell me something that I didn’t need. I would recommend Countryside for all of your heating/AC needs.
Awesome service as always!
It is soooooo nice to actually have a person (Maggie) answer the phone and get top notch service! Very friendly from the call to the install! Thanks!!
I trust Countryside
Nick has been the regular heating/AC guy for us and he does an excellent job! It’s nice to see a familiar face and know you’re in good hands. I appreciate the personal touch that Countryside does so well with. Thank you!
Adam was on time, called before he arrived, took off his shoes, was friendly and listened to what I thought needed to be done. He inspected, evaluated, cleaned the furnace and repaired the problem quickly! Adam is the kind of trustworthy person you would want to work with, especially in your home. Thank you very much to Adam and Countryside H&C.
Oh, how I wish all service people could be Mike. He is awesome!
Every part of this company is amazing, from the friendly office to every service tech we’ve used… highly recommend!
I’ve used Countryside twice now for furnace issues. The technicians are extremely nice and knowledgeable. They make sure you are aware of exactly what the issues is and how they repaired it. Highly recommend!
I love these guys. They work with you, they are local to the west side, and just overall decent folks. Cost or service wise I’ve never been disappointed.
Countryside Solutions is an awesome company!
I live in the country and limited for my fuel options, but they service propane heating systems. Have used their services several times from basic furnace tune ups to water heater, furnace, and AC replacement and upgrades. Everyone has been amazing, attentive and helpful! I highly recommend for your heating and cooling needs.
Professional and preferred!
Countryside really knows what they are doing. You can tell from the start that they know their products and services, and they are very professional and courteous! They do things the right way, and explain everything. You feel like you are a valued customer and not just another call for all the day. Highly recommended!!
Super fast service & I appreciated his expertise in working on a product you did not sell.
Mike was very helpful in troubleshooting a known reset problem with this different manufacturer. He even showed us how to safely do so in the event of a re-occurrence. He was here within hours, it was just awesome as we were leaving the next day.
It’s hard to find great service nowadays, let alone professional service. Countryside’s service is just that, professional. The technician showed up on time, completed the work in a timely manner and it was done correctly. After completion the technician reviewed the work with me and made sure I completely understood what was done. I will be using Countryside for future projects and will be recommending them to anyone in need of their services.
Detailed and informative service
Efficient and effective maintenance visit. Mike also did a great job explaining everything he was doing and better educating me on the furnace and A/C in our home. We moved in about a year ago, I wish I would have done this sooner. I look forward to future visits!
Just had new AC and furnace put in You can really tell when people care about what they do and it really shows in these guys work… great job Countryside. Thanks!!
We got a new AC and furnace and the install went very smoothly. Both guys were very professional and knowledgeable. We definitely trust that we have a greater service partner with the team at Countryside. Thanks!
Great customer service!
We had a leak and Countryside was able to get someone out the next day. Mike explained everything and answered all of my questions. Customer service is extremely important and often overlooked by service companies- glad to have an A+ experience. Will definitely use Countryside for any future needs!!!
5 star service again!
Mike came out and replace malfunctioning dampeners today. He was prompt, efficient and courteous. When he finished the job, he showed all three of us how they worked and how to understand the settings. Couldn’t ask for anything better!
-Joyce and Louis M.
Truly a company you can trust!
We called Countryside summer of 2018 with no prior knowledge or exposure. They were quick to respond had fair prices but also a really good customer focus. Since then I’ve had them help with several small and large jobs. They have only been a phone call away which gives us reassurance but they have also been tremendously knowledgeable professionals and do quality work without the add-ons or hidden charges.
Most satisfying service call we have had!
Mike was very thorough. He did a great examination of our furnace, HVAC and Aprilaire humidifier. He thoroughly explained our payment options and service plans, explained the problem that needed to get the best from our equipment.
-Joyce and Louis M.
Our technician was extremely knowledgeable and thorough. He spent extra time at our place running tests, performing inspections and addressing how we can fix the issue. He was so nice and great at communicating the issues in a way I could understand. Excellent service!!
I trust the Countryside.
Mike is very friendly, professional and knowledgeable, and always does an excellent job. In fact, the whole team of technicians from Countryside does a terrific job, and it’s nice to see a familiar face when we have tuneups or problems, so we always call Countryside. We are on their service plan for that reason.
-Dave and Kelly B.
Prompt quality service!
Our problem was solved in a few hours. From the time we called to the repair was about 2 hours. We are very satisfied!
Countryside always comes through in an emergency.
They are always available by phone and provide service remarkably fast. The technicians who come to your home are consistently knowledgeable, polite and trustworthy. Really stand up guys. Maggie, the service scheduler is a wonderful combination: great sense of humor but at the same time very thorough, I have been a client for over ten years. I will never be client of another such company.
I would highly recommend Countryside to anyone who is looking to upgrade their heating and cooling in their home.
Nick and Matt installed a new high efficiency Bryant furnace, ac, humidifier, and a connex thermostat at our home in Anoka, MN. They arrived early and went right to work. Very knowledgeable, professional, and conscientious. They did a awesome job!
Wonderful response time from making the call (when wife had a cold shower, getting ready for work…not good) to getting a new commercial grade, water heater installed literally within a couple of hours! Mike did a fantastic job of letting us know when he’d arrive, then completed the install with a short course on how it worked. Great friendly, knowledgeable and professionalism displayed throughout the short process, and he was careful not to track snow in, and cleaned up before leaving. He is a credit to the company, and we couldn’t be happier and will recommend Countryside to anyone who will listen. They are my plumbing “guys”.
I recommend your firm always.
I want to thank you and your “excellent” staff from Countryside for taking care of my concerns. I applaud you for having such a competent, professional, knowledgeable, courteous, neat etc…staff. I thoroughly enjoyed working with all of the staff that helped me and they answered all my questions. Your firm initially installed our Malm gas fireplace in 1998. Needed service to this unit and spoke to Maggie (who also is excellent and so helpful). From that moment I felt at ease that I would have competent techs and installers, which I did thanks to Maggie’s assurance of the excellent staff. Maggie was right!!! Keep them on board and your firm will always be successful.
I just had Countryside Heating and Cooling Solutions out at our house to repair my gas fireplace and to tune up my furnace and let me tell you, I’d definitely recommend this company with any of your heating and cooling needs.
The repair tech Tony was very friendly and efficient and even laughed at a couple of my corny jokes, which speaks a lot, and my final price tag was even an amount that did not make MY cheap ass cringe. Thanks guys, we will definitely be using you again for our future needs!
Jason – Once again Countryside performed well and Lyn and I appreciate having the 2nd floor AC unit installed and ready for our guests. Lyn particularly wanted to comment on the quality of your employees. Nick and his helper were courteous, attended to business and cleaned up the job site very well. From my point of view, they fulfilled the work assignment as promised, on time and were very careful with a number of visits to the steep roof without incident (which was a concern of mine). Thank you again for the prompt work.
Jason, I want to tell you how happy I am with the service you all provided! Tony and Adam were all very personable and did a great job! I really appreciate how thorough they were and how well they cleaned up and left everything looked good. I’ve been in business long enough to see things at the other extreme. I would definitely refer you to customers, friends, etc and will definitely be calling your for all my HVAC needs. Thanks again!
For the past 15 years we’ve relied on Countryside to care for out heating and air conditioning systems.
The service is always prompt, professional, courteous and reasonably priced. To Lance & Jason, we really do appreciate the good service on our recent furnace replacement.