Ben Rich 1

Ben Rich, Installer/Service Technician

  • EPA 608 – Universal license

Started with Countryside in 2013.

Local Reviews

Countryside Heating & Cooling Solutions Rated 5.0 out of 5 stars based on 82 customer reviews

Map of Eden Prairie, MN

Great Service




Review of Countryside Heating & Cooling Solutions

Always professional, friendly and amazing work


Map of Ramsey, MN

Amazing, professional service.




Review of Countryside Heating & Cooling Solutions

If you are in a jam this is the place to call. The will do their best to get you help and useful advice. Personal friendly service from the office to the field tech.


Map of Eden Prairie, MN

Very professional and great customer service.




Review of Countryside Heating & Cooling Solutions

I thought I was going to wait awhile since I called that morning for a furnace. He was there before the scheduled time. He made sure that the furnace was working and waited until he knew that it was running right again.


Map of Minneapolis, MN

“Furnace Down”




Review of Countryside Heating & Cooling Solutions

Ben Rich diverted to get our unit going. Very cold weekend ahead. He was here for 2 hours. Always patient, informative and friendly. Great asset to Countryside.


Map of Wayzata, MN

Good job, knowledgeable technician.




Review of Countryside Heating & Cooling Solutions


Map of Mound, MN

Pleasant and efficient




Review of Countryside Heating & Cooling Solutions


Map of Carver, MN

Great first impression




Review of Countryside Heating & Cooling Solutions


Map of Maple Plain, MN

Great service




Review of Countryside Heating & Cooling Solutions


Map of Delano, MN

furnace service and april air service




Review of Countryside Heating & Cooling Solutions

fast and helpful, thank you for the service


Map of Saint Michael, MN

Excellent technician




Review of Countryside Heating & Cooling Solutions

Prompt and professional


Furnace Tune Up - Excellent Service




Review of Countryside Heating & Cooling Solutions


Great Service!!




Review of Countryside Heating & Cooling Solutions

Ben was very pleasant and professional !!


Couldn't be happier 🙂




Review of Countryside Heating & Cooling Solutions

Though we have supplemental heat, we'd gone 3 weeks with no furnace. Following a courtesy text, Ben Rich arrived exactly as scheduled. He was courteous, professional and attentively listened to my observations and suspicions. He then quickly identified & corrected an obstructed air supply as the primary issue. After fixing that, he also performed a thorough preventative maintenance on other major components that may have been contributing factors. By the time he cleaned up and left, our furnace was functioning normally, just in time for the Thanksgiving Holiday. I couldn't be happier with this service experience! Oh yeah, our canine protection system (dog), immediately liked Ben too!


Service Call




Review of Countryside Heating & Cooling Solutions

Great experience, timely, efficient and complete


Great service




Review of Countryside Heating & Cooling Solutions


Best Ever




Review of Countryside Heating & Cooling Solutions


Fireplace cleaning




Review of Countryside Heating & Cooling Solutions


Very good service




Review of Countryside Heating & Cooling Solutions


Fall Furnace Tune Up




Review of Countryside Heating & Cooling Solutions

This is the 3rd time Ben has provided service over the past couple years. Always a pleasure when he shows up. Know it will be done right. Ben is polite, prompt, knowledgeable, and professional in his demeanor. Ben is a big asset to Countryside.


Great Service




Review of Countryside Heating & Cooling Solutions


Terrific service




Review of Countryside Heating & Cooling Solutions

Ben was very thorough in performing our winter prep service.


Always great service!




Review of Countryside Heating & Cooling Solutions


The Best




Review of Countryside Heating & Cooling Solutions

Always on time, called before arrival, great service, good job cleaning up as usual. Old school company with the Best service of any company out there hands down!


Great Service




Review of Countryside Heating & Cooling Solutions

Great service. Technician was professional, courteous, and very competent.


Great Service!




Review of Countryside Heating & Cooling Solutions

Ben arrived right on time and did a very thorough job inspecting my furnace and installing the new filter. He was friendly and efficient.


Excellent service, professional.




Review of Countryside Heating & Cooling Solutions


2021




Review of Countryside Heating & Cooling Solutions


Great service




Review of Countryside Heating & Cooling Solutions

Ben did our annual service he is fantastic, carefully checks our system, answers all questions, very helpful! A pleasure to work with!


Great




Review of Countryside Heating & Cooling Solutions

Great Service


great service




Review of Countryside Heating & Cooling Solutions

Worker came at time of appointment. Did his work neatly, efficiently.


Homeowner




Review of Countryside Heating & Cooling Solutions


Efficient!




Review of Countryside Heating & Cooling Solutions

We appreciate having our fireplace in good working order!


Excellent Annual Tune-up Service




Review of Countryside Heating & Cooling Solutions


Great service




Review of Countryside Heating & Cooling Solutions

The service rep was very informed really helped us to better understand our furnace, humidifier and air return system. He was patient, detailed and very thorough. Thank you!!


Prompt and efficient.




Review of Countryside Heating & Cooling Solutions


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Joyce- Thank you for the 5 star review! We are pleased to hear that Ben provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Bill- Thank you for the 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions

On time, thorough and leaves the space clean


Response from Countryside Heating & Cooling Solutions:

Hi Sherri- Thank you for the 5 star review! We are pleased to hear that Ben provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


very thorough service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Geri- Thank you for the 5 star review! We are pleased to hear that Ben provided you with thorough service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Excellent service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Cliff- Thank you for the 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Bonnie- Thank you for the 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Super great service and totally worth the price.




Review of Countryside Heating & Cooling Solutions

Great


Response from Countryside Heating & Cooling Solutions:

Hi Terri- Thank you for your 5 star review! We are glad you see the value in our services!! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service. Professional and Thorough.




Review of Countryside Heating & Cooling Solutions

Top Notch Service.


Response from Countryside Heating & Cooling Solutions:

Hi Kent= Thank you for your 5 star review! We are pleased to hear that Ben provided you with top notch service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team,


Excellent Service




Review of Countryside Heating & Cooling Solutions

We appreciated Countryside’s communication about our AC installation. They were on time, did an excellent job and cleaned up afterward. I would highly recommend Countryside to friends and family.


Response from Countryside Heating & Cooling Solutions:

Thank you for your 5 star review and high recommendation! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions

Punctual, informative and friendly


Response from Countryside Heating & Cooling Solutions:

Hi Randy- Thank you for the 4 star review. We are pleased to hear that you received great service from Ben! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Bryant Heat Pump and AC




Review of Countryside Heating & Cooling Solutions

Great service. Efficient, on time, and clean.


Response from Countryside Heating & Cooling Solutions:

Hi Kip- Thank you for your 5 star review! We are pleased to hear that Ben was efficient, on time, clean and provided you great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Punctual, Great Service, Great Price- Would Definitely Recommend!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Lisa- Thank you for the 5 star review and recommendation! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Tune up




Review of Countryside Heating & Cooling Solutions

I have always been happy with the service I get through Countryside Heating and Cooling! Ben was great today! I called this morning, there were here by this afternoon, and Ben did a great job!


Response from Countryside Heating & Cooling Solutions:

HI Kathy- Thank you for the 5 star review! We are pleased to hear that you have always been happy with our customer service! We truly appreciate your continue business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Great Customer Service




Review of Countryside Heating & Cooling Solutions

I am very happy with the customer service at Countryside Heating & Cooling. I saw the trucks out front and it reminded me that I needed to set up service. I called and Maggie said that she could get me in the same day. Later, she called me to let me know that Ben would be servicing my A/C & Furace. Ben was very professional & friendly, he checked everything thoroughly and kept his worksite very clean. He explained that my blower's capacitor needed to be replaced. He had the part in his truck and quickly & efficiently replaced it. I am so happy that I saw their trucks outside! I will have them service my unit every year!


Response from Countryside Heating & Cooling Solutions:

Hi Juliana- Thank you for your 5 star review! We are glad you saw us in your parking lot and called us for same day service and we are pleased to hear that you received great customer service from Maggie and Ben! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Company to Work With




Review of Countryside Heating & Cooling Solutions

I have nothing but good things to say about this company. Fast service knowledgeable and friendly staff. When installing new equipment staff was very professional and did an excellent job. Going above and beyond to answer any questions and ensure there was.open communication. Well done Countryside !


Response from Countryside Heating & Cooling Solutions:

Thank you for you 5 star review! We are thrilled to hear that you had a great experience working with Ben and our staff! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team