Ben Rich 1

Ben Rich, Installer/Service Technician

Certifications: EPA 608 – Universal license

Started with Countryside in 2013.  Former Warehouse Manager at Countryside from 2013-2020.

Local Reviews

Countryside Heating & Cooling Solutions Rated 5.0 out of 5 stars based on 43 customer reviews

Map of Spring Park, MN

Excellent service




Review of Countryside Heating & Cooling Solutions


Map of Plymouth, MN

great service




Review of Countryside Heating & Cooling Solutions


Map of Excelsior, MN

Super great service and totally worth the price.




Review of Countryside Heating & Cooling Solutions

Great


Map of Delano, MN

Great Service. Professional and Thorough.




Review of Countryside Heating & Cooling Solutions

Top Notch Service.


Map of Minneapolis, MN

Excellent Service




Review of Countryside Heating & Cooling Solutions

We appreciated Countryside’s communication about our AC installation. They were on time, did an excellent job and cleaned up afterward. I would highly recommend Countryside to friends and family.


Map of Waconia, MN

Great service




Review of Countryside Heating & Cooling Solutions

Punctual, informative and friendly


Map of Excelsior, MN

Bryant Heat Pump and AC




Review of Countryside Heating & Cooling Solutions

Great service. Efficient, on time, and clean.


Map of Long Lake, MN

Punctual, Great Service, Great Price- Would Definitely Recommend!




Review of Countryside Heating & Cooling Solutions


Map of Minneapolis, MN

Tune up




Review of Countryside Heating & Cooling Solutions

I have always been happy with the service I get through Countryside Heating and Cooling! Ben was great today! I called this morning, there were here by this afternoon, and Ben did a great job!


Map of Spring Park, MN

Great Customer Service




Review of Countryside Heating & Cooling Solutions

I am very happy with the customer service at Countryside Heating & Cooling. I saw the trucks out front and it reminded me that I needed to set up service. I called and Maggie said that she could get me in the same day. Later, she called me to let me know that Ben would be servicing my A/C & Furace. Ben was very professional & friendly, he checked everything thoroughly and kept his worksite very clean. He explained that my blower's capacitor needed to be replaced. He had the part in his truck and quickly & efficiently replaced it. I am so happy that I saw their trucks outside! I will have them service my unit every year!


Great Company to Work With




Review of Countryside Heating & Cooling Solutions

I have nothing but good things to say about this company. Fast service knowledgeable and friendly staff. When installing new equipment staff was very professional and did an excellent job. Going above and beyond to answer any questions and ensure there was.open communication. Well done Countryside !


Response from Countryside Heating & Cooling Solutions:

Thank you for you 5 star review! We are thrilled to hear that you had a great experience working with Ben and our staff! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great quick service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Jim- Thank you for your 5 star review! We are pleased to hear that Ben was quick and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Thorough and efficient service.




Review of Countryside Heating & Cooling Solutions

Great job.


Response from Countryside Heating & Cooling Solutions:

Hi Lyn- Thank you for your 5 star review! We are pleased to hear that Ben was thorough, efficient and did a great job! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service always!




Review of Countryside Heating & Cooling Solutions

Long term satisfied customer.


Response from Countryside Heating & Cooling Solutions:

Hi Lance- Thank you for your 5 star review and trust in our team! We are pleased to hear that you always receive great service. We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Amazing service on our A/C!




Review of Countryside Heating & Cooling Solutions

Our A/C quit on the hottest day of the year. Maggie had Ben come out right away and he was able to get it running quickly. So appreciative of the good service we always get!


Response from Countryside Heating & Cooling Solutions:

Hi Liz- Thank you for your 5 star review! We are thrilled to hear that you always receive good service from our team! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions

Great service


Response from Countryside Heating & Cooling Solutions:

Hi Dana- Thank you for your 5 star review! We are pleased to hear that Ben provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service from both Maggie and the technician!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Matt- Thank you for your 5 star review! We are pleased to hear that you received great service from Maggie and Ben! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Excellent service. Got here on time.




Review of Countryside Heating & Cooling Solutions

He was helpful with all my dumb questions.


Response from Countryside Heating & Cooling Solutions:

Hi Walter- Thank you for your 5 star review! We are pleased to hear that Ben was prompt, helpful, answered your questions and provided you with excellent service! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions

Very good


Response from Countryside Heating & Cooling Solutions:

Hi Annette- Thank you for your 5 star review! We are pleased to hear that Ben provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Awesome service at a fantastic price!




Review of Countryside Heating & Cooling Solutions

I was very pleased with the device that was provided from the beginning of my initial call to the end of the service. Great communication and Ben and Maggie were great to work with.


Response from Countryside Heating & Cooling Solutions:

Hi Conrad- Thank you for your 5 star review! It's great to hear that Maggie and Ben were great to work with and you are happy with our priciing! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service & great patience for me to learn




Review of Countryside Heating & Cooling Solutions

Ben did a fantastic job and had good patience for my questions and my wanting to learn what was wrong


Response from Countryside Heating & Cooling Solutions:

Hi Ron- Thank you for your 5 star review! We are pleased to hear that Ben was patient, informative and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Impressed with his explanation and research of our account




Review of Countryside Heating & Cooling Solutions

Technician prompt and appeared efficient. Explained what he was doing and had researched past maintenance calls so he knew what to expect and look for. I was happy with his thoroughness and advanced research of past services rendered.


Response from Countryside Heating & Cooling Solutions:

Hi Mike- Thank you for your 5 star review! We are pleased to hear that you are impressed with Ben's explanation and research of your account! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Judy- Thank you for your 5 star review! We are pleased to hear that Ben provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Sean- Thank you for your 5 star review! We are pleased to hear that Ben provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Good service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Kathy- Thank you for your 5 star review! We are pleased to hear that Ben provided you with good service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service. Ben kept us informed.




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Marge- Thank you for your 5 star review! We are pleased to hear that Ben provided you with great service and kept you informed. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Spring service




Review of Countryside Heating & Cooling Solutions

Cost part of service plan. Thorough inspection of equipment, unfortunately air conditioner may need replacement after 20 years.


Response from Countryside Heating & Cooling Solutions:

Hi Joyce- Thank you for your 5 star review! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Reliable service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Barry- Thank you for your 5 star review and trust in our team! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


On time, courteous, efficient.




Review of Countryside Heating & Cooling Solutions

Ben was all the above. Great service.


Response from Countryside Heating & Cooling Solutions:

HI John- Thank you for your 5 star review! We are pleased to hear that Ben was on time, courteous, efficient and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service!




Review of Countryside Heating & Cooling Solutions

Ben was very efficient and friendly.


Response from Countryside Heating & Cooling Solutions:

Hi Carol- Thank you for your 5 star review! We are pleased to hear that Ben was friendly, efficient and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


great experience




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Bonnie- Thank you for your 5 star review! We are pleased to hear that you had a great experience working with Ben. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Quality service and reasonable!




Review of Countryside Heating & Cooling Solutions

I had countryside heating and cooling solutions come out to clean and inspect my gas fireplace! They did a fantastic job! Maggie was extremely friendly and helpful when I booked my appointment. Ben did a fantastic job inspecting and cleaning my fireplace! Excellent, friendly service! I highly recommend countryside heating and cooling!


Response from Countryside Heating & Cooling Solutions:

Hi Kelly- Thank you for your 5 star review and high recommendation! We are pleased to hear that the service you received from Maggie and Ben was excellent, friendly, helpful, reasonable and fantastic quality service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Hot Service on a cold day




Review of Countryside Heating & Cooling Solutions

Service was fast and Ben did an excellent job.


Response from Countryside Heating & Cooling Solutions:

Hi Gary- Thank you for your 5 star review! We are pleased to hear that you received quick and excellent service from Ben. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great




Review of Countryside Heating & Cooling Solutions

Thanks for the quick service


Response from Countryside Heating & Cooling Solutions:

Hi Rick- Thank you for the 5 star review! We are pleased to hear that Ben provided you with great and prompt service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service at a time where even good service is at a premium!Thanks




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Gary- Thank you for your 5 star review! We are pleased to hear that Ben provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


great ervice hard worker




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Steve- Thank you for your 5 star review! We are pleased to hear that Ben was a hard worker and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service!




Review of Countryside Heating & Cooling Solutions

Ben was very helpful and solved our fireplace issues.


Response from Countryside Heating & Cooling Solutions:

Hi Steve- Thank you for your 5 star review! We are pleased to hear that Ben was helpful and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

HI Lois- Thank you for your 5 star review! We are pleased to hear that Ben provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team


Good job, as always!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Deb- Thank you for your 5 star review! We are pleased to hear that our technicians always do a good work for you. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team


Honest and quick service!




Review of Countryside Heating & Cooling Solutions

Technicians took appropriate time to diagnosis my furnace problem and resolve it. Professional but neighborly.


Response from Countryside Heating & Cooling Solutions:

Hi Aaron- Thank you for your 5 star review and trust in us! We are pleased to hear that Ben quick, professional and neighborly. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team


Thorough service




Review of Countryside Heating & Cooling Solutions

Brooks was very knowledgeable!!


Response from Countryside Heating & Cooling Solutions:

Hi Barry- Thank you for your 5 star review! We are pleased to hear that Brooks was thorough and knowledgeable! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Annual Tune up 5 Stars




Review of Countryside Heating & Cooling Solutions

Ben and his team were on time, polite, patient, and thorough. Spent double the planned time to isolate the furnace issues because the homes previous owner did not have a check up for 5 years. No complaints even tho it was 7:00 before they left. And they need to cone back to complete!


Response from Countryside Heating & Cooling Solutions:

Hi Michael- Thank you for your 5 star review! We are pleased to hear that Ben was on time, polite, patient and thorough. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Patient and friendly technician thank you!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Kristi- Thank you for your 4 star review. We are pleased to hear that Ben was patient and friendly. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team