Ben Rich 1

Ben Rich, Installer/Service Technician

  • EPA 608 – Universal license

Started with Countryside in 2013.

Local Reviews

Countryside Heating & Cooling Solutions Rated 5.0 out of 5 stars based on 110 customer reviews

Map of Delano, MN

Great, fast service on our water heater!




Review of Countryside Heating & Cooling Solutions

We called to get a service tech out to fix out water heater. Ben was able to get out here in just a couple of hours and fix our issue quickly. He was a great guy and very knowledgeable. Definitely recommend Countryside and Ben Rich!


Map of Independence, MN

Great




Review of Countryside Heating & Cooling Solutions


Map of Delano, MN

Awesome service




Review of Countryside Heating & Cooling Solutions

Very accommodating


Map of Minneapolis, MN

Great Service




Review of Countryside Heating & Cooling Solutions


Map of Mound, MN

AC




Review of Countryside Heating & Cooling Solutions


Map of Plymouth, MN

Spring checkup




Review of Countryside Heating & Cooling Solutions

Terrific service. Considerate, friendly tech.


Map of Minneapolis, MN

Great service provider




Review of Countryside Heating & Cooling Solutions


Map of Wayzata, MN

Well done!




Review of Countryside Heating & Cooling Solutions


Map of Minneapolis, MN

A/C tuneup




Review of Countryside Heating & Cooling Solutions


Map of Plymouth, MN

Great Technician/Company




Review of Countryside Heating & Cooling Solutions


AC unit service




Review of Countryside Heating & Cooling Solutions

Service tech arrived on and preformed the necessary AC service. All checked ok. He went over what was looked at and checked.


Professional service




Review of Countryside Heating & Cooling Solutions

Ben arrived on time. Treated me by my name and introduced himself. He always removed his shoes when entering our house. Explained what was done and ran the air conditioner to confirm everything was operational. Offered me the monthly service contract which air accepted as it is a good deal if you have your service done per manufacturer’s recommendation.


Professional and On Time




Review of Countryside Heating & Cooling Solutions

Ben arrived on time and got right to work. Identified a couple of issues from some mice over the winter and fixed it on the spot. Nice to have professional and kind workers when you are busy in your home office and have to trust them to do what is needed without you worrying. If you're with another heating and cooling company, you need to change to Countryside.


Repair airconditioner




Review of Countryside Heating & Cooling Solutions

Ben was able to find the problem right away. He explained what needed to be done and was done on the time he said. Very courteous and professional at doing his work.


On-time and professional.




Review of Countryside Heating & Cooling Solutions


Timely and Quality Service




Review of Countryside Heating & Cooling Solutions


Great service




Review of Countryside Heating & Cooling Solutions

Ben was great. Went above and beyond.


Response from Countryside Heating & Cooling Solutions:

Hi Simon - Thank you for your five-star review. We are pleased to hear that Ben provided you with great service and he went above and beyond for you. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Efficient honest service




Review of Countryside Heating & Cooling Solutions

I was not inconvenienced at all and the tech did not try to upsell me. Pleasant experience.


Review.




Review of Countryside Heating & Cooling Solutions

He was on time, polite and efficient.


Fastest tune up in the West




Review of Countryside Heating & Cooling Solutions

Ben showed up said hello and went to work. Say him haul out old filter and then let me know it was all done!


Spring AC System Update




Review of Countryside Heating & Cooling Solutions

Technician kept me informed as to system issues and if needed, repairs.


air conditioning service




Review of Countryside Heating & Cooling Solutions

ben did a very good appreciate the quality service


Professional and efficient




Review of Countryside Heating & Cooling Solutions

On time. Convenient time frame


Ben is friendly and so helpful with all of my questions etc., It is always pleasant to do business with your company.




Review of Countryside Heating & Cooling Solutions

I would not hesitate to recommend Countryside Heating and Cooling


Great Customer Service from the time I set the appointment to the time of completion with the service call.




Review of Countryside Heating & Cooling Solutions

Maggie was great to work with in setting up 2 a routine boiler maintenance calls. The communication and reminders were very helpful and appreciated. Nick and his colleague were extremely polite, courteous and very thorough in looking over the boiler. Thank you very much for a great first experience with Countryside Heating & Cooling!


Great prompt service




Review of Countryside Heating & Cooling Solutions

The repair man was pleasant and polite. Explained things well. Offered suggestions but was not pushy. Fixed my problem promptly. I wish I would have asked if there was a cheaper thermostat. But this one works great, just expensive!


Humidifier Service




Review of Countryside Heating & Cooling Solutions

Ben did an excellent job cleaning the humidifiers.


Great service. Very pleasant service man.




Review of Countryside Heating & Cooling Solutions


Great Service




Review of Countryside Heating & Cooling Solutions

Always professional, friendly and amazing work


Response from Countryside Heating & Cooling Solutions:

Hi Todd- Thank you for your 5-star review. We are pleased to hear that Ben provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Amazing, professional service.




Review of Countryside Heating & Cooling Solutions

If you are in a jam this is the place to call. The will do their best to get you help and useful advice. Personal friendly service from the office to the field tech.


Response from Countryside Heating & Cooling Solutions:

Hi Jilayne- Thank you for your 5-star review and trust in our team. We are pleased to hear that Ben provided you with amazing, professional service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Very professional and great customer service.




Review of Countryside Heating & Cooling Solutions

I thought I was going to wait awhile since I called that morning for a furnace. He was there before the scheduled time. He made sure that the furnace was working and waited until he knew that it was running right again.


Response from Countryside Heating & Cooling Solutions:

Hi Ann- Thank you for your 5-star review. We are pleased to hear that Ben provided you with very professional and great service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


“Furnace Down”




Review of Countryside Heating & Cooling Solutions

Ben Rich diverted to get our unit going. Very cold weekend ahead. He was here for 2 hours. Always patient, informative and friendly. Great asset to Countryside.


Response from Countryside Heating & Cooling Solutions:

Hi Michael- Thank you for your 5-star review. We are pleased to hear that Ben was patient, friendly, informative and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Good job, knowledgeable technician.




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Susan- Thank you for your 5-star review. We are pleased to hear that Ben provided you with good service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Pleasant and efficient




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Arlene- Thank you for your 5-star review. We are pleased to hear that Ben provided you with pleasant and efficient service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great first impression




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Matt- Thank you for your 5-star review. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi TIm- Thank you for your 5-star review. We are pleased to hear that Ben provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


furnace service and april air service




Review of Countryside Heating & Cooling Solutions

fast and helpful, thank you for the service


Response from Countryside Heating & Cooling Solutions:

Hi John- Thank you for your 5-star review. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Excellent technician




Review of Countryside Heating & Cooling Solutions

Prompt and professional


Response from Countryside Heating & Cooling Solutions:

Hi Ken- Thank you for your 5-star review. We are pleased to hear that Ben was prompt, professional and provided you with excellent service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Furnace Tune Up - Excellent Service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Susan- Thank you for your 5 star review! We are pleased to hear that Ben provided you with excellent service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service!!




Review of Countryside Heating & Cooling Solutions

Ben was very pleasant and professional !!


Response from Countryside Heating & Cooling Solutions:

Hi Diane- Thank you for your 5-star review. We are pleased to hear that Ben was pleasant, professional and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Couldn't be happier 🙂




Review of Countryside Heating & Cooling Solutions

Though we have supplemental heat, we'd gone 3 weeks with no furnace. Following a courtesy text, Ben Rich arrived exactly as scheduled. He was courteous, professional and attentively listened to my observations and suspicions. He then quickly identified & corrected an obstructed air supply as the primary issue. After fixing that, he also performed a thorough preventative maintenance on other major components that may have been contributing factors. By the time he cleaned up and left, our furnace was functioning normally, just in time for the Thanksgiving Holiday. I couldn't be happier with this service experience! Oh yeah, our canine protection system (dog), immediately liked Ben too!


Response from Countryside Heating & Cooling Solutions:

Hi Jim- Thank you for your 5 star review! We are pleased to hear that you (and your dog) are more than happy with Ben's service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Service Call




Review of Countryside Heating & Cooling Solutions

Great experience, timely, efficient and complete


Response from Countryside Heating & Cooling Solutions:

Hi Charles- Thank you for your 5 star review. We are glad you had a great experience working with Ben! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Kirk- Thank you for your 5 star review. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Best Ever




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Mark- Thank you for your 5 star review! We are glad you feel we are the best ever! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Fireplace cleaning




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Lana- Thank you for your 5 star review. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Very good service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Bernie- Thank you for your 5 star review. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Fall Furnace Tune Up




Review of Countryside Heating & Cooling Solutions

This is the 3rd time Ben has provided service over the past couple years. Always a pleasure when he shows up. Know it will be done right. Ben is polite, prompt, knowledgeable, and professional in his demeanor. Ben is a big asset to Countryside.


Response from Countryside Heating & Cooling Solutions:

Hi Michael- Thank you for your 5 star review. We are pleased to hear that like working with Ben! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Scott- Thank you for your 5 star review. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Terrific service




Review of Countryside Heating & Cooling Solutions

Ben was very thorough in performing our winter prep service.


Response from Countryside Heating & Cooling Solutions:

Hi Mike- Thank you for your 5 star review. We are pleased to hear that Ben was thorough and provided you with terrific service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Always great service!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Tom- Thank you for your 5 star review. We are thrilled to hear that you always receive great service from us! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team