Ben Waters, Service Technician

  • Bachelor of Science in Marketing, University of Minnesota, Mankato
  • NATE Certified HVAC Professional (CHP-5),  NATE ID: 6675622
  • EPA 608 – Universal license

Started with Countryside Heating and Cooling Solutions in 2022.

Local Reviews

Countryside Heating and Cooling Solutions Rated 4.9 out of 5 stars based on 115 customer reviews

Map of Minneapolis, MN 55426

Excellent Service




Review of Countryside Heating and Cooling Solutions

Countryside & Ben were awesome—prompt, experienced & knowledgeable!!

MinneapolisMN55426 44.9425-93.37

Map of Watertown, MN 55388

Great service on ac tune up




Review of Countryside Heating and Cooling Solutions

Excellent service as always

WatertownMN55388 44.955-93.8425

Map of Watertown, MN 55388

Great service




Review of Countryside Heating and Cooling Solutions

Very good experience.

WatertownMN55388 44.9125-93.8075

Map of Maple Plain, MN 55359

The service guy was fantastic!!




Review of Countryside Heating and Cooling Solutions

Maple PlainMN55359 44.9825-93.6575

Map of Delano, MN 55328

Excellent and friendly service!




Review of Countryside Heating and Cooling Solutions

DelanoMN55328 45.0175-93.8075

Map of Anoka, MN 55303

Excellent service




Review of Countryside Heating and Cooling Solutions

AnokaMN55303 45.3025-93.4875

Map of Excelsior, MN 55331

Great Service!!




Review of Countryside Heating and Cooling Solutions

Great service. Thanks.

ExcelsiorMN55331 44.9275-93.5875

Map of St. Louis Park, MN 55426

Excellent




Review of Countryside Heating and Cooling Solutions

Great guy! Great service

St. Louis ParkMN55426 44.9375-93.3775

Map of Mound, MN 55364

Excellent Service!




Review of Countryside Heating and Cooling Solutions

What I loved is that we called on a busy Monday and they were able to slot us into a canceled Appt time slot. Ben Waters arrived about 30 minutes later to take a look at our unit heater in our garage. Even though it wasn’t a unit they sell, we quickly figured out the problem and got it back into working condition! Ben Waters is awesome!

MoundMN55364 44.93-93.6575

Map of Montrose, MN 55363

Quick response!




Review of Countryside Heating and Cooling Solutions

Ben was right on time, very professional and friendly and resolved the issue quickly - great service once again!

MontroseMN55363 45.0725-93.915

Excellent Service as usual.




Review of Countryside Heating and Cooling Solutions

As always, Countryside is there to help me with any issues that may come up. Ben was professional & attentive to my needs.

PlymouthMN55447 45.0175-93.5

All good




Review of Countryside Heating and Cooling Solutions

Friendly and respectful, did the job efficiently and installed my filter for me.

Long LakeMN55356 44.9875-93.585

Excellent service!




Review of Countryside Heating and Cooling Solutions

Ben was great! He was efficient, pleasant, and answered any questions that I had with a smile. I would be very happy if he was always the guy who did my servicing!

WayzataMN55391 44.9425-93.5

Another Great Countryside Experience




Review of Countryside Heating and Cooling Solutions

B.W. is always on time, 8:00 AM sharp. Polite, friendly. Noticed our air exchanger was dirty and clean it.

MinneapolisMN55441 45.01-93.4325

Great




Review of Countryside Heating and Cooling Solutions

A good man who likes what he does and it shows.

HopkinsMN55343 44.9325-93.4

Great service, price and people!




Review of Countryside Heating and Cooling Solutions

Ben was so friendly and thorough. He walked me through what he needed to do, told me his recommendation and then jumped right to work! I would have Ben back in a heart beat!

WayzataMN55391 44.9425-93.485

Quality Service and Care




Review of Countryside Heating and Cooling Solutions

We lived our service. Ben was knowledgeable and kind. He and his assistant were effective and quick!

DelanoMN55328 45.0475-93.7675

Excellent service




Review of Countryside Heating and Cooling Solutions

While doing my annual furnace check up, Mathew and Ben detected a small gas leak on the main line at a connection. Very relieved to have that repaired. Also noticed my water heater had been leaking,suggested replacing soon. Sent quotes for a new one almost immediately. Well done! I feel well cared for🥰

WayzataMN55391 44.9725-93.525

Great customer oriented service




Review of Countryside Heating and Cooling Solutions

Ben was great and very responsive to qyuestions

WayzataMN55391 44.97-93.52

Great Service!




Review of Countryside Heating and Cooling Solutions

WayzataMN55391 44.9475-93.465

Very efficient. Polite, explained problem and fixed it.




Review of Countryside Heating and Cooling Solutions

However, the company pricing seems excessive!

PlymouthMN55447 45.02-93.495

Great Service




Review of Countryside Heating and Cooling Solutions

Ben was on time for appointment, provided thorough explanations for all of my questions. He also offered suggestions regarding maintenance. Overall 5 star experience.

PlymouthMN55447 45.0025-93.505

Excellent service




Review of Countryside Heating and Cooling Solutions

The furnace tech, Ben, did a great job answering my questions and providing information for keeping my furnace running smoothly. Thank you to Maggie for always being on top of scheduling, too! They’re a good group to work with at Countryside.

BuffaloMN55313 45.1075-93.8275

Great service




Review of Countryside Heating and Cooling Solutions

Always provide superior service. Technicians are knowledgeable, friendly and get the job done. Very happy with the level of service they provide!

WayzataMN55391 44.92-93.6125

Fast and efficent




Review of Countryside Heating and Cooling Solutions

MoundMN55364 44.9575-93.715

Very Good




Review of Countryside Heating and Cooling Solutions

MinneapolisMN55447 44.9975-93.4875

Ben Was Great!




Review of Countryside Heating and Cooling Solutions

Ben was right on time. He gave my gas fireplace and furnace their thorough yearly checkups. Ben answered all my questions and was very helpful, marking the shutoff switch for my fireplace. Cleaning my fireplace has sure made it heat more evenly. Thanks to Countryside’s excellent service over the years., my old furnace is in very good shape and preforming beautifully.

OronoMN55356 44.9525-93.6125

Excellent Service and Quick Response!




Review of Countryside Heating and Cooling Solutions

Ben was incredibly professional and explained in a very easy way to understand what needed to be repaired with my furnace. I appreciated that he could come so quickly and I would recomend Countryside to all of my neighbors and friends. Great teamwork!

PlymouthMN55446 45.0375-93.52

Service Call




Review of Countryside Heating and Cooling Solutions

Once I got somebody at my house, they fixed it promptly ,however the issue was a motor that supposedly was written up last spring( which I heard about yesterday from your repair person for the fist time). He also informed me that the motor was covered by warranty, but it was $650 to install. I'm also paying a monthly fee for maintenance, please tell me why the replacement was not maintenance.

Eden PrairieMN55347 44.845-93.51

Excellent Service !




Review of Countryside Heating and Cooling Solutions

Ben was great!

ShoreviewMN55126 45.11-93.165

Still no heat in the house




Review of Countryside Heating and Cooling Solutions

Did not want to install customer provided part, but they did not have the part in stock to sell and install. After installing the part, I had purchased years ago, found problems with the other parts in the furnace. Also, not in stock at their shop and would need to be ordered. No attempt to order, instead I got an estimated invoice for the part of over $500. I just spent $474 for this one visit. Now I have to go online to find, and purchase said part and replace them myself. Mybe we'll have heat this weekend.

MontroseMN55363 45.07-93.9125

Response from Countryside Heating and Cooling Solutions:

You informed us that you had issues on your furnace with error code 24 and that Bryant suggested that it COULD be the inducer motor. You indicated that you purchased the inducer motor online a couple of years ago. On your initial call to us, our office manager informed you that we may not be able to put your part in because we don’t typically install customer-provided parts (due to quality assurance). We sent a technician out to diagnose your furnace. Your furnace fired right up and began heating with no error codes. You insisted that our technician install your after-market inducer motor anyway, so he quoted you $275/hour for labor, which you approved. While pulling out the old inducer motor, our technician noticed the pressure switches were full of water, which is most likely the reason you received error codes in the past. He drained out the water and made sure the pressure switches were dry. He highly recommended replacing the pressure switches and provided a written estimate to properly repair them. He also found that the condensate trap was plugged so he thoroughly cleaned that too. After installing the after-market inducer motor, our technician noticed that you were missing the new mounting bracket for the pressure switches and informed you that the pressure switches would not fit correctly with this style inducer without the mounting bracket. You looked around for the bracket but could not find it. Our technician stated he could check to see if he can order the mounting bracket by itself and would give you an estimate if it's even an option. He recommended putting the old inducer motor back in (since it was still in working order when he did his diagnosis) and he suspected the pressure switches to be the real cause of the problem. You wanted to try to make it work without ordering the new bracket (you thought the bracket was still in your maintenance room somewhere) so you provided him with a piece of tubing that he used to fit the pressure switches into the box. You assured our technician that you would find the bracket and could install it yourself, so he made it work with the tubing you gave him as a temporary fix. Our technician made sure you were aware that this was not the correct way to mount the pressure switches, and he noted this in his description of the work that you signed on your invoice. After the fix was completed, he fired up the furnace and allowed it to run through the cycle of operations as he inspected it. He cycled power multiple times and confirmed the unit was working properly before he left.


Great Service




Review of Countryside Heating and Cooling Solutions

Great service - fast and professional

HopkinsMN55343 44.9275-93.415

Great service. Answers all the questions I have




Review of Countryside Heating and Cooling Solutions

Ben has been out before. He is always a pleasure and a professional

ChaskaMN55318 44.825-93.6425

Great Company




Review of Countryside Heating and Cooling Solutions

Always pleased with Countryside.

PlymouthMN55446 45.055-93.4625

Excellent Service




Review of Countryside Heating and Cooling Solutions

Always great service. Timely arrival; efficient; knowledgeable; helpful guidance; great experience. Thank you!

ExcelsiorMN55331 44.93-93.5975

Furnace maintenance




Review of Countryside Heating and Cooling Solutions

Ben was professional, kind and helpful. A super nice young man. It is always a good experience with Countrysde. I am thankful.

CorcoranMN55340 45.0925-93.53

Excellent Service!!




Review of Countryside Heating and Cooling Solutions

Ben showed up right on time, was pleasant and knowledgeable and provided great service. Thank you!!

WatertownMN55388 44.97-93.88

Efficient and pleasant.




Review of Countryside Heating and Cooling Solutions

Ben was very good at explaining the gas pilot light on my fireplace. He is a very pleasant person and definitely keep him on staff.

WayzataMN55391 44.9725-93.49

Great Service!




Review of Countryside Heating and Cooling Solutions

Service person was fast and efficient and had a nice smile.

WayzataMN55391 44.9425-93.5075

As always, wonderful service




Review of Countryside Heating and Cooling Solutions

Ben was on time, trustworthy and super helpful

PlymouthMN55447 44.9925-93.485

Excellent on time service




Review of Countryside Heating and Cooling Solutions

Our technician was very professional and very patient with me, being an older person with several questions. He took time to answer all my q questions which I appreciated.

PlymouthMN55447 45.0025-93.5025

Professional and efficient




Review of Countryside Heating and Cooling Solutions

Very satisfied with the fall furnace check up

DelanoMN55328 45.0375-93.7675

Excellent service. It’s what we’ve learned over the years to expect from Countryside.




Review of Countryside Heating and Cooling Solutions

Ben answered my questions and shared what needed in a professional and friendly way.

MinnetonkaMN55345 44.9-93.475

Ben did an excellent job preparing our fireplace for winter.




Review of Countryside Heating and Cooling Solutions

Ben was very pleasant and did a thorough job!

DelanoMN55328 45.055-93.7675

Excellent service by Ben




Review of Countryside Heating and Cooling Solutions

So satisfied with this service. Ben is friendly, knowledgeable and did a good job.

MinneapolisMN55424 44.9125-93.335

Great Service at a great price!




Review of Countryside Heating and Cooling Solutions

DelanoMN55328 45.035-93.7925

Great job




Review of Countryside Heating and Cooling Solutions

Ben was very thorough. Very neat too

MoundMN55364 44.9425-93.665

Prompt, Professional and excellent service




Review of Countryside Heating and Cooling Solutions

Countryside does good work. Professional service people and on time.

ExcelsiorMN55359 45.005-93.67

Excellent Service




Review of Countryside Heating and Cooling Solutions

Ben is one of your best technicians! Very pleasant and knowledgeable!

MoundMN55364 44.935-93.6575

Excellent Service!




Review of Countryside Heating and Cooling Solutions

RockfordMN55373 45.1025-93.7425


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