- Bachelor of Science in Marketing, University of Minnesota, Mankato
- EPA 608 – Universal license
Started with Countryside Heating and Cooling Solutions in 2022.
Quality Service and Care
Andrea - Delano, MN 55328
We lived our service. Ben was knowledgeable and kind. He and his assistant were effective and quick!
Tom - Wayzata, MN 55391
While doing my annual furnace check up, Mathew and Ben detected a small gas leak on the main line at a connection. Very relieved to have that repaired. Also noticed my water heater had been leaking,suggested replacing soon. Sent quotes for a new one almost immediately. Well done! I feel well cared for🥰
Great customer oriented service
Ed - Wayzata, MN 55391
Ben was great and very responsive to qyuestions
Sean - Wayzata, MN 55391
Very efficient. Polite, explained problem and fixed it.
John - Plymouth, MN 55447
However, the company pricing seems excessive!
Paul - Plymouth, MN 55447
Ben was on time for appointment, provided thorough explanations for all of my questions. He also offered suggestions regarding maintenance. Overall 5 star experience.
Bridget B. - Buffalo, MN 55313
The furnace tech, Ben, did a great job answering my questions and providing information for keeping my furnace running smoothly. Thank you to Maggie for always being on top of scheduling, too! They’re a good group to work with at Countryside.
Ward - Wayzata, MN 55391
Always provide superior service. Technicians are knowledgeable, friendly and get the job done. Very happy with the level of service they provide!
Fast and efficent
John - Mound, MN 55364
Robert - Minneapolis, MN 55447
Ben Was Great!
Mary - Orono, MN 55356
Ben was right on time. He gave my gas fireplace and furnace their thorough yearly checkups. Ben answered all my questions and was very helpful, marking the shutoff switch for my fireplace. Cleaning my fireplace has sure made it heat more evenly. Thanks to Countryside’s excellent service over the years., my old furnace is in very good shape and preforming beautifully.
Excellent Service and Quick Response!
Kira - Plymouth, MN 55446
Ben was incredibly professional and explained in a very easy way to understand what needed to be repaired with my furnace. I appreciated that he could come so quickly and I would recomend Countryside to all of my neighbors and friends. Great teamwork!
Tim - Eden Prairie, MN 55347
Once I got somebody at my house, they fixed it promptly ,however the issue was a motor that supposedly was written up last spring( which I heard about yesterday from your repair person for the fist time). He also informed me that the motor was covered by warranty, but it was $650 to install. I'm also paying a monthly fee for maintenance, please tell me why the replacement was not maintenance.
Excellent Service !
Rick - Shoreview, MN 55126
Ben was great!
Still no heat in the house
Bruce - Montrose, MN 55363
Did not want to install customer provided part, but they did not have the part in stock to sell and install. After installing the part, I had purchased years ago, found problems with the other parts in the furnace. Also, not in stock at their shop and would need to be ordered. No attempt to order, instead I got an estimated invoice for the part of over $500. I just spent $474 for this one visit. Now I have to go online to find, and purchase said part and replace them myself. Mybe we'll have heat this weekend.
Response from Countryside Heating and Cooling Solutions:
You informed us that you had issues on your furnace with error code 24 and that Bryant suggested that it COULD be the inducer motor. You indicated that you purchased the inducer motor online a couple of years ago. On your initial call to us, our office manager informed you that we may not be able to put your part in because we don’t typically install customer-provided parts (due to quality assurance). We sent a technician out to diagnose your furnace. Your furnace fired right up and began heating with no error codes. You insisted that our technician install your after-market inducer motor anyway, so he quoted you $275/hour for labor, which you approved. While pulling out the old inducer motor, our technician noticed the pressure switches were full of water, which is most likely the reason you received error codes in the past. He drained out the water and made sure the pressure switches were dry. He highly recommended replacing the pressure switches and provided a written estimate to properly repair them. He also found that the condensate trap was plugged so he thoroughly cleaned that too. After installing the after-market inducer motor, our technician noticed that you were missing the new mounting bracket for the pressure switches and informed you that the pressure switches would not fit correctly with this style inducer without the mounting bracket. You looked around for the bracket but could not find it. Our technician stated he could check to see if he can order the mounting bracket by itself and would give you an estimate if it's even an option. He recommended putting the old inducer motor back in (since it was still in working order when he did his diagnosis) and he suspected the pressure switches to be the real cause of the problem. You wanted to try to make it work without ordering the new bracket (you thought the bracket was still in your maintenance room somewhere) so you provided him with a piece of tubing that he used to fit the pressure switches into the box. You assured our technician that you would find the bracket and could install it yourself, so he made it work with the tubing you gave him as a temporary fix. Our technician made sure you were aware that this was not the correct way to mount the pressure switches, and he noted this in his description of the work that you signed on your invoice. After the fix was completed, he fired up the furnace and allowed it to run through the cycle of operations as he inspected it. He cycled power multiple times and confirmed the unit was working properly before he left.
Rick - Hopkins, MN 55343
Great service - fast and professional
Great service. Answers all the questions I have
Kim - Chaska, MN 55318
Ben has been out before. He is always a pleasure and a professional
Stephanie - Plymouth, MN 55446
Always pleased with Countryside.
Wendy - Excelsior, MN 55331
Always great service. Timely arrival; efficient; knowledgeable; helpful guidance; great experience. Thank you!
Sharon. cgreenhous@aol. Com - Corcoran, MN 55340
Ben was professional, kind and helpful. A super nice young man. It is always a good experience with Countrysde. I am thankful.
Katrina - Watertown, MN 55388
Ben showed up right on time, was pleasant and knowledgeable and provided great service. Thank you!!
Efficient and pleasant.
Georgayn - Wayzata, MN 55391
Ben was very good at explaining the gas pilot light on my fireplace. He is a very pleasant person and definitely keep him on staff.
Pat - Wayzata, MN 55391
Service person was fast and efficient and had a nice smile.
As always, wonderful service
Wendy - Plymouth, MN 55447
Ben was on time, trustworthy and super helpful
Excellent on time service
Marge - Plymouth, MN 55447
Our technician was very professional and very patient with me, being an older person with several questions. He took time to answer all my q questions which I appreciated.
Professional and efficient
Janice - Delano, MN 55328
Very satisfied with the fall furnace check up
Excellent service. It’s what we’ve learned over the years to expect from Countryside.
Michael - Minnetonka, MN 55345
Ben answered my questions and shared what needed in a professional and friendly way.
Ben did an excellent job preparing our fireplace for winter.
Greg - Delano, MN 55328
Ben was very pleasant and did a thorough job!
Excellent service by Ben
Patricia A. Olson - Minneapolis, MN 55424
So satisfied with this service. Ben is friendly, knowledgeable and did a good job.
Great Service at a great price!
Jon - Delano, MN 55328
Sharon - Mound, MN 55364
Ben was very thorough. Very neat too
Prompt, Professional and excellent service
Wally - Excelsior, MN 55359
Countryside does good work. Professional service people and on time.
Frank - Mound, MN 55364
Ben is one of your best technicians! Very pleasant and knowledgeable!
Beth - Rockford, MN 55373
Steve Wetzell - Hopkins, MN 55305
I've been a Countryside customer for many, many years. The service has always been the best, and today was no exception.
Lee - Watertown, MN 55388
Ben was right on time. He was polite and kept me informed on every step of what he was doing. Got the job done in a timely manner. Explained the bill to me. Very professional!
Linda - Minnetonka, MN 55345
Excellent service. Technician was on-time, thorough and knowledgeable.
Dependable and great service
Ken - Mound, MN 55364
Great Customer Service!
Deb - Minneapolis, MN 55447
Great customer service from Ben and Countryside! I appreciated the work he did and the answers to questions I had.
Kim - Wayzata, MN 55391
Great service today!!!
Lisa - Plymouth, MN 55446
Ben was excellent! Very knowledgeable and friendly, and explained things very well. I would definitely recommend this company and Ben.
Laura - Mound, MN 55364
Ben arrived on time and did excellent work!
Mike - Plymouth, MN 55447
Ben was thoughtful and professional and helped us fine tune our system. He offered a lot of practical advice and never pushed us to buy a product or service we didn’t need. Highly recommend him and Countryside!
Water heater maintenance
Tyler - Waconia, MN 55387
Ben was very professional. Diagnosed the problem and got us up and running. Very informative and included us in on what the issue was. Also suggested what to look for in the future.
Sean - Wayzata, MN 55391
Jo - Montrose, MN 55363
Ben was great! He answered all of our questions and even checked into them further to give us good advice.
As always, excellent service!
Matt - Cokato, MN 55321
As ALWAYS, Countryside Heating/Cooling comes through; they are on top of every customer need. They are prompt, friendly, professional, and knowledgable, the complete organization. If you're not using Countryside, it's time to figure out why not?
Marty - Minneapolis, MN 55438
As always, Countryside (Ben) has provided excellent service and communications.
Ann - Eden Prairie, MN 55347
Ben was great! Very thorough and knowledgeable. I have to say there’s one employee that’s lax in his job, but everyone else is great to work with.
Excellent service as always.
Craig Kirchhoff - Plymouth, MN 55442