Brooks Butterfield min

Brooks Butterfield, Service Technician

Certificates:  NATE Ready to Work, NATE HVAC Support Technician – NATE ID: 6403082

Certifications:  EPA 608 – Universal license

Started with Countryside in 2019.

Local Reviews

Countryside Heating & Cooling Solutions Rated 4.9 out of 5 stars based on 194 customer reviews

Map of Rockford, MN

Efficient and thorough service




Review of Countryside Heating & Cooling Solutions

I appreciate the inspections included in the plan


Map of Lester Prairie, MN

Fast, Friendly, and Proficient




Review of Countryside Heating & Cooling Solutions

Tech was personable and professional. Will and have been recommending these services to others!


Map of New Germany, MN

work done




Review of Countryside Heating & Cooling Solutions

good work


Map of Long Lake, MN

great service, clear explanation on what & why.




Review of Countryside Heating & Cooling Solutions

Appreciate Brooks ability to forces on the specific problem, but also keep is advised on the big picture of a system of our size & age.


Map of Hopkins, MN

Great Service, Very Knowledgeable!




Review of Countryside Heating & Cooling Solutions

Brooks was a pleasure to work with. He was very knowledgeable, made things easy to understand for me.


Response from Countryside Heating & Cooling Solutions:

Hi Sara- Thank you for you 5 star review! We are pleased to hear that Brooks was knowledgeable, easy to understand, a pleasure to work with and he provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Carver, MN

Great service




Review of Countryside Heating & Cooling Solutions

Brooks dealt with my home warranty service and was very informative and patient through the process.


Response from Countryside Heating & Cooling Solutions:

Hi Sam- Thank you for you 5 star review! We are pleased to hear that Brooks informative, patient and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Buffalo, MN

very professional




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Mike-\ Thank you for you 5 star review! We are pleased to hear that Ben was very professional. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Plymouth, MN

Great Service




Review of Countryside Heating & Cooling Solutions

Brooks was great!. He showed up on time and was very knowledgeable and willing to answer my questions about my AC unit.


Response from Countryside Heating & Cooling Solutions:

Hi Charles Thank you for your 5 star review! We are pleased to hear that Brooks was on time, knowledgeable, informative and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Maple Grove, MN

Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Julie- Thank you for your 5 star review! We are pleased to hear that you received great service from Brooks! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Mound, MN

Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Ben- Thank you for your 5 star review! We are pleased to hear that you received great service from Brooks! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions

The person was on time and very courteous. Did an excellent job!


Response from Countryside Heating & Cooling Solutions:

Hi LeeAnn- Thank you for your 5 star review! We are pleased to hear that Brooks was on time, courteous and provided great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Knowledgeable service, great price, friendly




Review of Countryside Heating & Cooling Solutions

Wonderful, will recommend for sure! They were fast and convenient.


Response from Countryside Heating & Cooling Solutions:

Hi Lyndsey- Thank you for your 5 star review and recommendation! We are pleased to hear that Brooks was fast, convenient, knowledgeable, friendly and you received a great price for service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service, very thorough, was pleased with how he explained your service plan.




Review of Countryside Heating & Cooling Solutions

This is the first time we used your service and decided to make you our primary provider for heating and air conditioning. That says it all.


Response from Countryside Heating & Cooling Solutions:

Hi James- Wow. Thank you for the 5 star review and trust in our team! We are pleased to hear that Brooks was thorough, informative and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Excellent service!!




Review of Countryside Heating & Cooling Solutions

1 year ago we put a new heating/AC system in the house. From the very beginning the crew at Countryside has been there then we needed them. Strongly recommend if you are looking for a new AC or Furnace please give them a chance to earn your business.


Response from Countryside Heating & Cooling Solutions:

Hi Ray- Thank you for your 5 star review and strong recommendation! We are glad that you can always count on our team to provide you with excellent service! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions

Very knowledgeable, professional and courteous.


Response from Countryside Heating & Cooling Solutions:

Hi Dale- Thank you for your 5 star review! We are pleased to hear that Brooks was knowledgeable, professional, courteous and he provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service and very professional!




Review of Countryside Heating & Cooling Solutions

Brooks was on time, professional and did an excellent and thorough job. We will be using Countryside again, thank you so much!


Response from Countryside Heating & Cooling Solutions:

Hi Lauren- Thank you for your 5 star review! We are pleased to hear that Brooks was prompt, professional, thorough and provided you with great service! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Silly wiring🙄




Review of Countryside Heating & Cooling Solutions

Brooks was thorough and efficient fixing our A/C unit. He was patient in his explanation and made sure everything was in working order before leaving. Top notch technician!


Response from Countryside Heating & Cooling Solutions:

Hi Erin- Thank you for your 5 star review! We are pleased to hear that Brooks was thorough, efficient, patient and a top notch technician! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Amazing customer service!!




Review of Countryside Heating & Cooling Solutions

Brooks was incredibly helpful today. He came out to assess our air conditioner system and was very knowledgeable about the parts and product. Although it was not something that could be fixed today (not his or Countryside’s fault), we are pleased with the prompt service. Highly recommend Brooks and the Countryside team.


Response from Countryside Heating & Cooling Solutions:

Hi Megan- Thank you for your 5 star review and high recommendations! We are pleased to hear that Brooks was incredibly helpful, knowledgeable and prompt and you received amazing customer service from our team! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Excellent service




Review of Countryside Heating & Cooling Solutions

Brooks came out to fix our AC on the first day of a heatwave, and he could not have been nicer and more professional. For it being an emergency call and stressful situation, we were laughing a lot!


Response from Countryside Heating & Cooling Solutions:

Thank you for your 5 star review! We are pleased to hear that Brooks was nice, professional, funny and provided you with excellent service and we are glad we could get your AC fixed right away during this heat wave! We hope you are staying cool and comfortable! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Friendly service




Review of Countryside Heating & Cooling Solutions

Brooks was a congenial and knowledgeable technician. He also took the time to educate us on the steps we needed to take to avoid future problems with our air conditioner.


Response from Countryside Heating & Cooling Solutions:

Hi Bo- Thank you for your 5 star review! We are pleased to hear that Brooks was friendly, knowledgeable, informative and congenial! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Super duper




Review of Countryside Heating & Cooling Solutions

What a super great guy,


Response from Countryside Heating & Cooling Solutions:

Hi Carter- Thank you for your 5 star review! We are glad you think Brooks is super duper! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions

Brooks is great to work with. He strives to understand the problem and really strives to find a solution. He is a rockstar.


Response from Countryside Heating & Cooling Solutions:

Hi Tony- Thank you for your 5 star review! We are glad you like working with Brooks and think he is a rock star at his job! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service , very personable




Review of Countryside Heating & Cooling Solutions

Never had a bad experience with any of the technicians


Response from Countryside Heating & Cooling Solutions:

Hi Kris- Thank you for your 5 star review! We are pleased to hear that Brooks was personable, provided you with great service and you have always had great experiences with all of our techs! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


high price




Review of Countryside Heating & Cooling Solutions

$580 to replace a capacitor. $140 for the house call and $440 for the capacitor, with 30 minutes of labor. The total cost should have been less than half of $580.


Response from Countryside Heating & Cooling Solutions:

Brian- We are sorry you feel this way about our pricing. We responded to your emergency no AC call within hours on the same day you called us and we were upfront about our pricing. We diagnosed the problem and then quoted you on the repair and you approved it. We are glad we were able to provide you with fast, efficient service and was able to fix your problem and get your air conditioner running within hours of you calling us for service. -The Countryside team


Great service!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Ty- Thank you for your 4 star review. We are pleased to hear that Brooks provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Shannon- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Outstanding Service.




Review of Countryside Heating & Cooling Solutions

I can’t thank Brooks and Country Side Heating and Cooling enough for all they do. Brooks showed up at exactly the time my service was scheduled for. He was straight forward with everything , even out of pocket cost (No BS). I can’t thank him enough on how he explained to me that doing so little on my part ( filters, filters, filters) would help me out in the long run. Again, thank you Brooks for all you do, and have done!


Response from Countryside Heating & Cooling Solutions:

Hi Sean- Thank you for your 5 star review! We are pleased to hear that Brooks was prompt, straight forward, informative and he provided you with outstanding service! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Servive great guy.




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Jake- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Efficient Check Up




Review of Countryside Heating & Cooling Solutions

Ontime...efficient...Friendly


Response from Countryside Heating & Cooling Solutions:

Hi Mark- Thank you for your 5 star review! We are pleased to hear that Brooks was on time, efficient and friendly. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Outstanding service knowledgeable technician




Review of Countryside Heating & Cooling Solutions

Brooks assessment of the damaged equipment was precise and had it repaired very quickly then continued with the AC maintenance until complete


Response from Countryside Heating & Cooling Solutions:

Hi Brent- Thank you for your 5 star review! We are pleased to hear that Brooks was knowledgeable and provided you with outstanding service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great-Fast-On Time Service




Review of Countryside Heating & Cooling Solutions

Brooks did an excellent job with my annual AC check. He not only walked down and cleaned every part of the system, but he showed me how my multiple thermostats need to be configured to best balance the houses cooling while minimizing cost. He made me aware of the aging components of the system, such that it’s not a shock in the next two years when there is a need to invest hundreds of dollars. Felt like more of a partnership, than a transaction. This is the second year in a row with Brooks, I appreciate the consistency.


Response from Countryside Heating & Cooling Solutions:

Hi Eric- Thank you for your 5 star review! We are thrilled to hear that Brooks did an excellent job and took the time to educate you on your system and it felt like a partnership to you! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Awesome service




Review of Countryside Heating & Cooling Solutions

Brooks was awesome. Early, kind and helpful.


Response from Countryside Heating & Cooling Solutions:

Hi Jon- Thank you for your 5 star review! We are pleased to hear that Brooks was early, kind, helpful and provided you with awesome service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service!




Review of Countryside Heating & Cooling Solutions

On-time and very helpful suggestions from Brooks on maintaining service life of our A/C and Furnace.


Response from Countryside Heating & Cooling Solutions:

Hi Kim- Thank you for your 5 star review! We are pleased to hear that Brooks was on time, helpful and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions.


Great Job




Review of Countryside Heating & Cooling Solutions

Brooks did a great job, as all of your people have done in the past. We have retained your excellent service for quite a few years. Keep up the good work.


Response from Countryside Heating & Cooling Solutions:

Hi Tom- Thank you for your 5 star review! We are thrilled to hear that you always receive excellent service from our team and that Brooks did a great job! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions.


Awesome service.




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Randy! Thank you for your 5 star review! We are pleased to hear that Brooks provided you with awesome service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions.


Great Service




Review of Countryside Heating & Cooling Solutions

Countryside always does a great job! Reliable, friendly and reasonably priced.


Response from Countryside Heating & Cooling Solutions:

Hi Mike- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service and you always receive reliable and friendly service with fair prices. We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Prompt and efficient




Review of Countryside Heating & Cooling Solutions

Tech was here on time and was very efficient in checking our AC system and ensuring all was ready for Summer.


Response from Countryside Heating & Cooling Solutions:

Hi Josh- Thank you for your 4 star review! We are pleased to hear that Brooks was prompt, efficient and ensured you that your AC is ready for summer. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Thermostat fix & AC spring check up




Review of Countryside Heating & Cooling Solutions

Great job, on time, efficient, fixed thermostat, checked AC. Brook recommended & installed a furnace ionizing pre-filter cleaner. An unexpected expense but Brooks said he has one in his own home and it is worth the cost.


Response from Countryside Heating & Cooling Solutions:

Hi Bob and Carol- Thank you for your 5 star review! We are pleased to hear that Brooks was on time, efficient and did a great job. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Thanks!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Dale- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


A/C Service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Randy- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Excellent service and very affordable!




Review of Countryside Heating & Cooling Solutions

Brooks was wonderful! He was very kind and did an excellent job keeping me updated on what he had found and what he was doing. Countryside as a whole was very timely and wonderful to work with. I will absolutely use them for any future needs!


Response from Countryside Heating & Cooling Solutions:

HI Mandi- Thank you for your 5 star review! We are thrilled to hear that you received excellent service from Brooks, are happy with our fair pricing and will call us again in the future! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions

Brooks is a friendly and knowledgeable technician to work with. Takes the time to explain the situation so I can understand what is going on and I appreciate that.


Response from Countryside Heating & Cooling Solutions:

Hi Cory- Thank you for the 5 star review! We are pleased to hear that Brooks was friendly, knowledgeable and took time to explain things. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Customer Service and Great price as well!




Review of Countryside Heating & Cooling Solutions

Overall great customer service, I had an issue with a clogged drain line and the tech was able to fix the problem quickly, and recharged the A/C unit. Every time I’ve used this company I’ve had nothing but a great experience! Would definitely recommend them for any HVAC service needs!


Response from Countryside Heating & Cooling Solutions:

Hi Andrew- Thank you for your 5 star review and recommendation! We are thrilled to hear that you always have a great experience working with our team in the past and you are satisfied with our pricing! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


friendly and helpful. Recommended I need a new furnace and A/C




Review of Countryside Heating & Cooling Solutions

I will come to a decision by Fall. I am sure he was being honest with me. Just thinking about he money of it all kind of scares me.


Response from Countryside Heating & Cooling Solutions:

Hi Sharon- Thank you for your 4 star review. We are pleased to hear that Brooks was friendly, helpful and honest. I wanted to inform you that we offer special financing that allows you to buy today and make equal payments over time with approved credit. Please call us if you have any questions. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service, smart technician!




Review of Countryside Heating & Cooling Solutions

Great service, smart technician!


Response from Countryside Heating & Cooling Solutions:

Hi Heidi- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service, answered all of our questions




Review of Countryside Heating & Cooling Solutions

Brooks and Ben did a great job. We had a lot of questions about our new furnace and AC system and they were knowledgeable and friendly. Thank you for the great service!


Response from Countryside Heating & Cooling Solutions:

Hi Kelly- Thank you for your 5 star review! We are pleased to hear that Brooks and Ben were friendly, did a great job and provided great service, was knowledgeable and answered all of your questions. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great experience




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Bonnie- Thank you for your 5 star review! We are pleased to hear that you had a great experience working with Brooks. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Very friendly service




Review of Countryside Heating & Cooling Solutions

Brooks was great. Found the issue and laid out all the options for us. Very friendly and honest. Would highly recommend.


Response from Countryside Heating & Cooling Solutions:

Hi Paul- Thank you for your 5 star review and high recommendation! We are pleased to hear that Brooks was friendly, honest and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Customer




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Mark- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Provided good explanation upon diagnostic completion




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Tom- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team