Brooks Butterfield min

Brooks Butterfield, Service Technician

Certificates:  NATE Ready to Work, NATE HVAC Support Technician – NATE ID: 6403082

Certifications:  EPA 608 – Universal license

Started with Countryside in 2019.

Local Reviews

Countryside Heating & Cooling Solutions Rated 4.9 out of 5 stars based on 163 customer reviews

Map of Minneapolis, MN

Awesome service




Review of Countryside Heating & Cooling Solutions

Brooks was awesome. Early, kind and helpful.


Map of Wayzata, MN

Great Service!




Review of Countryside Heating & Cooling Solutions

On-time and very helpful suggestions from Brooks on maintaining service life of our A/C and Furnace.


Response from Countryside Heating & Cooling Solutions:

Hi Kim- Thank you for your 5 star review! We are pleased to hear that Brooks was on time, helpful and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions.


Map of Buffalo, MN

Great Job




Review of Countryside Heating & Cooling Solutions

Brooks did a great job, as all of your people have done in the past. We have retained your excellent service for quite a few years. Keep up the good work.


Response from Countryside Heating & Cooling Solutions:

Hi Tom- Thank you for your 5 star review! We are thrilled to hear that you always receive excellent service from our team and that Brooks did a great job! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions.


Map of Independence, MN

Awesome service.




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Randy! Thank you for your 5 star review! We are pleased to hear that Brooks provided you with awesome service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions.


Map of Plymouth, MN

Great Service




Review of Countryside Heating & Cooling Solutions

Countryside always does a great job! Reliable, friendly and reasonably priced.


Response from Countryside Heating & Cooling Solutions:

Hi Mike- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service and you always receive reliable and friendly service with fair prices. We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Montrose, MN

Prompt and efficient




Review of Countryside Heating & Cooling Solutions

Tech was here on time and was very efficient in checking our AC system and ensuring all was ready for Summer.


Response from Countryside Heating & Cooling Solutions:

Hi Josh- Thank you for your 4 star review! We are pleased to hear that Brooks was prompt, efficient and ensured you that your AC is ready for summer. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Dayton, MN

Thermostat fix & AC spring check up




Review of Countryside Heating & Cooling Solutions

Great job, on time, efficient, fixed thermostat, checked AC. Brook recommended & installed a furnace ionizing pre-filter cleaner. An unexpected expense but Brooks said he has one in his own home and it is worth the cost.


Response from Countryside Heating & Cooling Solutions:

Hi Bob and Carol- Thank you for your 5 star review! We are pleased to hear that Brooks was on time, efficient and did a great job. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Long Lake, MN

Thanks!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Dale- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Delano, MN

A/C Service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Randy- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Map of Delano, MN

Excellent service and very affordable!




Review of Countryside Heating & Cooling Solutions

Brooks was wonderful! He was very kind and did an excellent job keeping me updated on what he had found and what he was doing. Countryside as a whole was very timely and wonderful to work with. I will absolutely use them for any future needs!


Response from Countryside Heating & Cooling Solutions:

HI Mandi- Thank you for your 5 star review! We are thrilled to hear that you received excellent service from Brooks, are happy with our fair pricing and will call us again in the future! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions

Brooks is a friendly and knowledgeable technician to work with. Takes the time to explain the situation so I can understand what is going on and I appreciate that.


Response from Countryside Heating & Cooling Solutions:

Hi Cory- Thank you for the 5 star review! We are pleased to hear that Brooks was friendly, knowledgeable and took time to explain things. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Customer Service and Great price as well!




Review of Countryside Heating & Cooling Solutions

Overall great customer service, I had an issue with a clogged drain line and the tech was able to fix the problem quickly, and recharged the A/C unit. Every time I’ve used this company I’ve had nothing but a great experience! Would definitely recommend them for any HVAC service needs!


Response from Countryside Heating & Cooling Solutions:

Hi Andrew- Thank you for your 5 star review and recommendation! We are thrilled to hear that you always have a great experience working with our team in the past and you are satisfied with our pricing! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


friendly and helpful. Recommended I need a new furnace and A/C




Review of Countryside Heating & Cooling Solutions

I will come to a decision by Fall. I am sure he was being honest with me. Just thinking about he money of it all kind of scares me.


Response from Countryside Heating & Cooling Solutions:

Hi Sharon- Thank you for your 4 star review. We are pleased to hear that Brooks was friendly, helpful and honest. I wanted to inform you that we offer special financing that allows you to buy today and make equal payments over time with approved credit. Please call us if you have any questions. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service, smart technician!




Review of Countryside Heating & Cooling Solutions

Great service, smart technician!


Response from Countryside Heating & Cooling Solutions:

Hi Heidi- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service, answered all of our questions




Review of Countryside Heating & Cooling Solutions

Brooks and Ben did a great job. We had a lot of questions about our new furnace and AC system and they were knowledgeable and friendly. Thank you for the great service!


Response from Countryside Heating & Cooling Solutions:

Hi Kelly- Thank you for your 5 star review! We are pleased to hear that Brooks and Ben were friendly, did a great job and provided great service, was knowledgeable and answered all of your questions. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great experience




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Bonnie- Thank you for your 5 star review! We are pleased to hear that you had a great experience working with Brooks. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Very friendly service




Review of Countryside Heating & Cooling Solutions

Brooks was great. Found the issue and laid out all the options for us. Very friendly and honest. Would highly recommend.


Response from Countryside Heating & Cooling Solutions:

Hi Paul- Thank you for your 5 star review and high recommendation! We are pleased to hear that Brooks was friendly, honest and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Customer




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Mark- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Provided good explanation upon diagnostic completion




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Tom- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Cold




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Frank- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service!




Review of Countryside Heating & Cooling Solutions

Brooks really took his time walking us through our new home and it’s systems! We really appreciated his knowledge and advice on how to maintain our HVAC. Thank you Brooks!!


Response from Countryside Heating & Cooling Solutions:

Hi Jessica- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service and educated your HVAC systems! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Customer Service




Review of Countryside Heating & Cooling Solutions

From scheduling with Maggie, to the service call from Brooks, Countryside Heating & Cooling provided friendly, outstanding customer service! I very much appreciated the 2-hour service window (vs an all-day window); Brooks' explanation of the situation; and the options he provided to fix the problem, vs. selling me an over-the-top solution. For it being my first time using this company, I couldn't be more pleased with them.


Response from Countryside Heating & Cooling Solutions:

Hi JP- Thank you for your 5 star review! We are thrilled to hear that you had a great first experience working with Brooks, Maggie and our team. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Brooks is the Best!!!




Review of Countryside Heating & Cooling Solutions

Brooks has gone out of his way not once but twice to repair and restore various things at our home and has worked overtime to do so. Always courteous, professional and friendly! Thank you! Highly recommend Countryside and Brooks!


Response from Countryside Heating & Cooling Solutions:

Hi Karen- Thank you for your 5 star review and high recommendation! We are pleased to hear that Brooks is always courteous, professional, friendly and goes out of his way to provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Awesome service!




Review of Countryside Heating & Cooling Solutions

Brooks researched our problem before coming out for the service call. He checked out the air exchanger and thoroughly explained the problem to us.


Response from Countryside Heating & Cooling Solutions:

Hi Joyce- Thank you for your 5 star review! We are pleased to hear that you had awesome service from Brooks. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Brooks was great




Review of Countryside Heating & Cooling Solutions

Friendly, cautious and did a nice job


Response from Countryside Heating & Cooling Solutions:

Hi Jessica- Thank you for your 5 star review! We are pleased to hear that Brooks was friendly, cautious and did a nice job. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


fabulous I have been with you for many years. am grateful many times over




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Corrine- Thank you for the 5 star review and trust in us! We are pleased to hear that Brooks provided you with fabulous service! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Karen- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great and awesome!




Review of Countryside Heating & Cooling Solutions

Great


Response from Countryside Heating & Cooling Solutions:

Hi Cheryl- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great and awesome service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great...Again




Review of Countryside Heating & Cooling Solutions

You guys are the best. You have the technical expertise to perform at the highest level and you have extraordinary responsiveness to your customers. I’ve been a customer since dinosaurs walked the earth...


Response from Countryside Heating & Cooling Solutions:

Hi Biff- Thank you for your 5 star review and trust in us! We are humbled by your words and thrilled to hear that you always receive great service from our team! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Jon- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Rude




Review of Countryside Heating & Cooling Solutions

Office said they would call when repair person was on their way--they didn't. When he did arrive, I had two entry way rugs for wet winter shoes. Instead, he put his wet winter boots on the bare floor. I had called because furnace was working, but making a high pitched noise. Repair person immediately started with the sales pitch asking how old the furnace was and saying I probably needed a new one (hadn't looked at anything yet). I told him the repair man from the last visit stated I shouldn't need a new furnace for at least five years. The repair man did the work. However, as he was leaving he made a snide comment that I "should make sure none of my ducts were covered" while rolling his eyes and making a motion to the clothes and shoes I had on the floor. I ensured him the air ducts were not covered--and that was not the reason I had contacted for a repair anyway. It was for the high pitched sound. When I do need a new furnace, I will not be calling them again. I have never had a company disrespect me in my own home.


Response from Countryside Heating & Cooling Solutions:

Hi Shari- We are sorry you feel this way about your recent experience with us. Our technician asked how old your furnace was so he could discuss whether you want to repair or replace. Your furnace is almost 19 years old and no HVAC technician should guarantee that it will last another 5 years. Our technicians intention was to educate you on the costs of repairing vs. replacing so you had options. We are sorry you feel his attitude was rude and disrespectful. He received more than 100 reviews last year with an average rating of 4.89 out of 5 stars. This is unusual to hear about him but we do appreciate the feedback. We also appreciate you giving us the opportunity to work with you and hope you will reconsider us for the future. -The Countryside team


Awesome service!




Review of Countryside Heating & Cooling Solutions

Brook was knowledgeable and so considerate! I would ask that he be the technician each time I need service.


Response from Countryside Heating & Cooling Solutions:

Hi Kimberly- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with awesome service and you would prefer him to come out each time you need service! We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Very satisfied




Review of Countryside Heating & Cooling Solutions

Knowledgeable and excellent service


Response from Countryside Heating & Cooling Solutions:

Hi Mark- Thank you for your 5 star review! We are pleased to hear that Brooks was knowledgeable and provided you with excellent service! We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions

Great guy, very knowledgeable.


Response from Countryside Heating & Cooling Solutions:

Hi Cory- Thank you for your 5 star review! We are pleased to hear that Brooks was a great guy, knowledgeable and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


On Time!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Jill- Thank you for your 5 star review. We are pleased to hear that Brooks was on time. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Fast, Knowledgeable




Review of Countryside Heating & Cooling Solutions

Great service. In and out quickly. Explained all relevant findings.


Response from Countryside Heating & Cooling Solutions:

Hi Logan- Thank you for your 5 star review! We are pleased to hear that Brooks was fast, knowledgeable, informative and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions

Brooks service was great and he explained things in a way that will help us make good decisions on new products


Response from Countryside Heating & Cooling Solutions:

Hi Laura- Thank you for your 5 star review! We are pleased to hear that Brooks was informative and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Troy- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Very good service




Review of Countryside Heating & Cooling Solutions

Brooks came earlier than was originally told, diagnosed the problem, found the part in Golden Valley. came back when he said he would and quickly made the repair. Very competent


Response from Countryside Heating & Cooling Solutions:

Hi Bruce- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with very good service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Lori- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Excellent service




Review of Countryside Heating & Cooling Solutions

Brooks did an excellent job and is an exceptional representative of Countryside Heating and Cooling.


Response from Countryside Heating & Cooling Solutions:

Hi Charlie- Thank you for your 5 star review! We are thrilled to hear that Brooks did an excellent job and is an exceptional representative of our team! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions

As always, a top-notch job.


Response from Countryside Heating & Cooling Solutions:

Hi Mike- Thank you for your 5 star review! We are pleased to hear that you always receive top notch service from our team! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


As always, great, friendly service.




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Randy- Thank you for your 5 star review! We are pleased to hear that always receive great, friendly service from our team! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Very helpful service




Review of Countryside Heating & Cooling Solutions

He was on time and helpful.


Response from Countryside Heating & Cooling Solutions:

Hi Wendy- Thank you for your 5 star review! We are pleased to hear that Brooks was on time and helpful! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Serivce




Review of Countryside Heating & Cooling Solutions

The Tech was very friendly and provided great service.


Response from Countryside Heating & Cooling Solutions:

Hi Roy- Thank you for your 4 star review! We are pleased to hear that Brooks was friendly and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Friendly efficient service.




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Randy- Thank you for your 5 star review! We are pleased to hear that Brooks was friendly and efficient! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great response time, problem solved in less than an hour!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Ardis- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Fantastic, consistently reliable service for three decades.




Review of Countryside Heating & Cooling Solutions

Brooks is extremely knowledgeable and personable. He listens to the customer and answers questions. He takes the extra step to make sure the system works.


Response from Countryside Heating & Cooling Solutions:

Hi Barry- Thank you for your 5 star review! WE are thrilled to hear that you consistently receive reliable and fantastic service from us for 3 decades! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Return to Finish




Review of Countryside Heating & Cooling Solutions

After staying extra time until 7:00 pm the night before diagnosing a circuit protector issue, Brooks and his partner returned the next morning bright and early to complete the job. He is an eager and willing apprentice with a great attitude. Nice asset to the Countryside team.


Response from Countryside Heating & Cooling Solutions:

Hi Michael- Thank you for your 5 star review! We are pleased to hear that Brooks and Ben completed the job with great attitudes. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service technicians, love their attitudes




Review of Countryside Heating & Cooling Solutions

Quick, explained the problem and answered all my questions


Response from Countryside Heating & Cooling Solutions:

Hi Jim- Thank you for your 5 star review! We are pleased to hear that our service technicians have positive attitudes and provided you with great service! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team