Brooks Butterfield min

Brooks Butterfield, Service Technician

Certificates:  NATE Ready to Work, NATE HVAC Support Technician – NATE ID: 6403082

Certifications:  EPA 608 – Universal license

Started with Countryside in 2019.

Local Reviews

Countryside Heating & Cooling Solutions Rated 4.9 out of 5 stars based on 213 customer reviews

Map of Lester Prairie, MN

Perfect professionalism.




Review of Countryside Heating & Cooling Solutions

Explained everything and went above and beyond to service our furnace situation. I will be calling again.


Map of Howard Lake, MN

Great service




Review of Countryside Heating & Cooling Solutions


Map of Shorewood, MN

Furnace, gas fireplaces checkups




Review of Countryside Heating & Cooling Solutions

I cannot say enough good things about Countrywide Heating and Cooling (CHC). All the employees with whom we have interacted have been polite, professional, and dependable. Today's experience with Brooks Butterfield was certainly no exception. He expertly insured that our furnace and two gas fireplaces were cleaned and put in good running order, and took the time to explain what we could do between CHC visits to keep them that way. If you can imagine this for a service call, Brooks was fun to have around.


Map of Mound, MN

Fall Maintenance




Review of Countryside Heating & Cooling Solutions

Each year we request Brooks to do a tune-up on our furnace in the fall. He is thorough, knowledgeable, great at explaining things and extremely courteous during our visits. I have often recommended him to family and friends, and they say the same! It also helps that scheduling is easy!


Map of Excelsior, MN

Great customer service




Review of Countryside Heating & Cooling Solutions


Map of Independence, MN

Fast knowledgable service.




Review of Countryside Heating & Cooling Solutions

Always happy with Countryside's service.


Map of Mound, MN

Great Service




Review of Countryside Heating & Cooling Solutions

Brooks was very knowledgeable and helpful. I would highly recommend


Map of Watertown, MN

Excellent Service!!




Review of Countryside Heating & Cooling Solutions

Brooks was nice, efficient and knowledgeable. Thank you for great service!!


Map of Maple Plain, MN

Wonderful seasonal tune-up




Review of Countryside Heating & Cooling Solutions

Brooks of Countryside Heating and Cooling provided the usual high level of service I have come to expect from Countryside Heating and Cooling. He was thorough with his inspection finding one component in need of replacement and asked great questions about the performance of my furnace. I appreciate the care and professionalism.


Map of Spring Park, MN

Great on time service & pricing!




Review of Countryside Heating & Cooling Solutions

Brooks is super informative & took the time to explain all the repairs & service & recommended most cost effective services & very proactive! Highly recommend Brooks & Countryside. Thank you very much!


Great service, very knowledgeable




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Kelly- Thank you for the 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Knowledgeable and personable Technician




Review of Countryside Heating & Cooling Solutions

The Technician clearly explained the services needed. He listened and understood our concerns and came to a recommendation for repair that fit our needs. He was very friendly and knowledgeable.


Perfect service




Review of Countryside Heating & Cooling Solutions

As always treated with courtesy. Brooks took time to answer all questions.


2nd to none!




Review of Countryside Heating & Cooling Solutions

Brooks is so personable and really does the job right. I hadn’t called to schedule my Spring maintenance. He not only fixed the problem I called about, but went ahead and cleaned everything up, including filters and outside air conditioner units. Pleasure doing business with Brooks and Countryside!


Above and beyond every time




Review of Countryside Heating & Cooling Solutions

Water heater repair. Professional, friendly, thorough. Long-time customer for a reason!


Rating




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Todd- Thank you for the 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Excellent!




Review of Countryside Heating & Cooling Solutions

Fast reply!!! Serviceman ready to go!!!! Informative!!!!!!Helping me understand age of my cooling/heating system , calibre of it, and gave me knowledge for future attention. Relief given me!! Thank You Countryside!!!!


Response from Countryside Heating & Cooling Solutions:

Hi Kay- Thank you for the 5 star review! We are pleased to hear that Brooks was informative and took the time to educate you on your systems. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Experienced and courteous




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Dale-0 Thank you for the 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions

Friendly knowledgeable and explanations excellent.


Response from Countryside Heating & Cooling Solutions:

Hi Lynn- Thank you for the 5 star review! We are pleased to hear that Brooks provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Efficient and thorough service




Review of Countryside Heating & Cooling Solutions

I appreciate the inspections included in the plan


Response from Countryside Heating & Cooling Solutions:

Hi Brent- Thank you for the 5 star review! We are pleased to hear that Brooks was efficient and thorough with your annual tune up. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team


Fast, Friendly, and Proficient




Review of Countryside Heating & Cooling Solutions

Tech was personable and professional. Will and have been recommending these services to others!


Response from Countryside Heating & Cooling Solutions:

Hi Bennett- Thank you for your 5 star review and recommendations! We are pleased to hear that Brooks was personable and professional. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team


work done




Review of Countryside Heating & Cooling Solutions

good work


Response from Countryside Heating & Cooling Solutions:

HI Keith- Thank you for your 5 star review! We are pleased to hear that Brooks did good work. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


great service, clear explanation on what & why.




Review of Countryside Heating & Cooling Solutions

Appreciate Brooks ability to forces on the specific problem, but also keep is advised on the big picture of a system of our size & age.


Response from Countryside Heating & Cooling Solutions:

Thank you for your 5 star review! We are pleased to hear that Brooks was clear and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service, Very Knowledgeable!




Review of Countryside Heating & Cooling Solutions

Brooks was a pleasure to work with. He was very knowledgeable, made things easy to understand for me.


Response from Countryside Heating & Cooling Solutions:

Hi Sara- Thank you for you 5 star review! We are pleased to hear that Brooks was knowledgeable, easy to understand, a pleasure to work with and he provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions

Brooks dealt with my home warranty service and was very informative and patient through the process.


Response from Countryside Heating & Cooling Solutions:

Hi Sam- Thank you for you 5 star review! We are pleased to hear that Brooks informative, patient and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


very professional




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Mike-\ Thank you for you 5 star review! We are pleased to hear that Ben was very professional. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions

Brooks was great!. He showed up on time and was very knowledgeable and willing to answer my questions about my AC unit.


Response from Countryside Heating & Cooling Solutions:

Hi Charles Thank you for your 5 star review! We are pleased to hear that Brooks was on time, knowledgeable, informative and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Julie- Thank you for your 5 star review! We are pleased to hear that you received great service from Brooks! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Ben- Thank you for your 5 star review! We are pleased to hear that you received great service from Brooks! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions

The person was on time and very courteous. Did an excellent job!


Response from Countryside Heating & Cooling Solutions:

Hi LeeAnn- Thank you for your 5 star review! We are pleased to hear that Brooks was on time, courteous and provided great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Knowledgeable service, great price, friendly




Review of Countryside Heating & Cooling Solutions

Wonderful, will recommend for sure! They were fast and convenient.


Response from Countryside Heating & Cooling Solutions:

Hi Lyndsey- Thank you for your 5 star review and recommendation! We are pleased to hear that Brooks was fast, convenient, knowledgeable, friendly and you received a great price for service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service, very thorough, was pleased with how he explained your service plan.




Review of Countryside Heating & Cooling Solutions

This is the first time we used your service and decided to make you our primary provider for heating and air conditioning. That says it all.


Response from Countryside Heating & Cooling Solutions:

Hi James- Wow. Thank you for the 5 star review and trust in our team! We are pleased to hear that Brooks was thorough, informative and provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Excellent service!!




Review of Countryside Heating & Cooling Solutions

1 year ago we put a new heating/AC system in the house. From the very beginning the crew at Countryside has been there then we needed them. Strongly recommend if you are looking for a new AC or Furnace please give them a chance to earn your business.


Response from Countryside Heating & Cooling Solutions:

Hi Ray- Thank you for your 5 star review and strong recommendation! We are glad that you can always count on our team to provide you with excellent service! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions

Very knowledgeable, professional and courteous.


Response from Countryside Heating & Cooling Solutions:

Hi Dale- Thank you for your 5 star review! We are pleased to hear that Brooks was knowledgeable, professional, courteous and he provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service and very professional!




Review of Countryside Heating & Cooling Solutions

Brooks was on time, professional and did an excellent and thorough job. We will be using Countryside again, thank you so much!


Response from Countryside Heating & Cooling Solutions:

Hi Lauren- Thank you for your 5 star review! We are pleased to hear that Brooks was prompt, professional, thorough and provided you with great service! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Silly wiring🙄




Review of Countryside Heating & Cooling Solutions

Brooks was thorough and efficient fixing our A/C unit. He was patient in his explanation and made sure everything was in working order before leaving. Top notch technician!


Response from Countryside Heating & Cooling Solutions:

Hi Erin- Thank you for your 5 star review! We are pleased to hear that Brooks was thorough, efficient, patient and a top notch technician! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Amazing customer service!!




Review of Countryside Heating & Cooling Solutions

Brooks was incredibly helpful today. He came out to assess our air conditioner system and was very knowledgeable about the parts and product. Although it was not something that could be fixed today (not his or Countryside’s fault), we are pleased with the prompt service. Highly recommend Brooks and the Countryside team.


Response from Countryside Heating & Cooling Solutions:

Hi Megan- Thank you for your 5 star review and high recommendations! We are pleased to hear that Brooks was incredibly helpful, knowledgeable and prompt and you received amazing customer service from our team! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Excellent service




Review of Countryside Heating & Cooling Solutions

Brooks came out to fix our AC on the first day of a heatwave, and he could not have been nicer and more professional. For it being an emergency call and stressful situation, we were laughing a lot!


Response from Countryside Heating & Cooling Solutions:

Thank you for your 5 star review! We are pleased to hear that Brooks was nice, professional, funny and provided you with excellent service and we are glad we could get your AC fixed right away during this heat wave! We hope you are staying cool and comfortable! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Friendly service




Review of Countryside Heating & Cooling Solutions

Brooks was a congenial and knowledgeable technician. He also took the time to educate us on the steps we needed to take to avoid future problems with our air conditioner.


Response from Countryside Heating & Cooling Solutions:

Hi Bo- Thank you for your 5 star review! We are pleased to hear that Brooks was friendly, knowledgeable, informative and congenial! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Super duper




Review of Countryside Heating & Cooling Solutions

What a super great guy,


Response from Countryside Heating & Cooling Solutions:

Hi Carter- Thank you for your 5 star review! We are glad you think Brooks is super duper! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Service




Review of Countryside Heating & Cooling Solutions

Brooks is great to work with. He strives to understand the problem and really strives to find a solution. He is a rockstar.


Response from Countryside Heating & Cooling Solutions:

Hi Tony- Thank you for your 5 star review! We are glad you like working with Brooks and think he is a rock star at his job! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service , very personable




Review of Countryside Heating & Cooling Solutions

Never had a bad experience with any of the technicians


Response from Countryside Heating & Cooling Solutions:

Hi Kris- Thank you for your 5 star review! We are pleased to hear that Brooks was personable, provided you with great service and you have always had great experiences with all of our techs! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


high price




Review of Countryside Heating & Cooling Solutions

$580 to replace a capacitor. $140 for the house call and $440 for the capacitor, with 30 minutes of labor. The total cost should have been less than half of $580.


Response from Countryside Heating & Cooling Solutions:

Brian- We are sorry you feel this way about our pricing. We responded to your emergency no AC call within hours on the same day you called us and we were upfront about our pricing. We diagnosed the problem and then quoted you on the repair and you approved it. We are glad we were able to provide you with fast, efficient service and was able to fix your problem and get your air conditioner running within hours of you calling us for service. -The Countryside team


Great service!




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Ty- Thank you for your 4 star review. We are pleased to hear that Brooks provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great service




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Shannon- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Outstanding Service.




Review of Countryside Heating & Cooling Solutions

I can’t thank Brooks and Country Side Heating and Cooling enough for all they do. Brooks showed up at exactly the time my service was scheduled for. He was straight forward with everything , even out of pocket cost (No BS). I can’t thank him enough on how he explained to me that doing so little on my part ( filters, filters, filters) would help me out in the long run. Again, thank you Brooks for all you do, and have done!


Response from Countryside Heating & Cooling Solutions:

Hi Sean- Thank you for your 5 star review! We are pleased to hear that Brooks was prompt, straight forward, informative and he provided you with outstanding service! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great Servive great guy.




Review of Countryside Heating & Cooling Solutions


Response from Countryside Heating & Cooling Solutions:

Hi Jake- Thank you for your 5 star review! We are pleased to hear that Brooks provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Efficient Check Up




Review of Countryside Heating & Cooling Solutions

Ontime...efficient...Friendly


Response from Countryside Heating & Cooling Solutions:

Hi Mark- Thank you for your 5 star review! We are pleased to hear that Brooks was on time, efficient and friendly. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Outstanding service knowledgeable technician




Review of Countryside Heating & Cooling Solutions

Brooks assessment of the damaged equipment was precise and had it repaired very quickly then continued with the AC maintenance until complete


Response from Countryside Heating & Cooling Solutions:

Hi Brent- Thank you for your 5 star review! We are pleased to hear that Brooks was knowledgeable and provided you with outstanding service. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team


Great-Fast-On Time Service




Review of Countryside Heating & Cooling Solutions

Brooks did an excellent job with my annual AC check. He not only walked down and cleaned every part of the system, but he showed me how my multiple thermostats need to be configured to best balance the houses cooling while minimizing cost. He made me aware of the aging components of the system, such that it’s not a shock in the next two years when there is a need to invest hundreds of dollars. Felt like more of a partnership, than a transaction. This is the second year in a row with Brooks, I appreciate the consistency.


Response from Countryside Heating & Cooling Solutions:

Hi Eric- Thank you for your 5 star review! We are thrilled to hear that Brooks did an excellent job and took the time to educate you on your system and it felt like a partnership to you! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team